Designer, User Experience

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!


Job Overview

Join our People Management Technology team on a mission to deliver a delightful experience to our internal employees. We believe our employees are our greatest assets, and we are deeply committed to their success. Our charter is broad: we serve information needs of our frontline team by providing essential information to help them serve our customers, and we support our employees throughout their lifecycle with their HR and Facility needs, from recruiting and talent management to timekeeping, workforce management, and ensuring a safe workplace environment. We leverage innovative technology, from AI-driven experiences to traditional SaaS application-based solutions, to ensure our employees have the best support available.

The User Experience Designer crafts innovative and engaging digital products that delight customers and drive business results. The successful candidate will be responsible for guiding user-centered design activities and establishing user experience strategy, working closely with Business and Product key leaders to build innovative, relevant solutions to delight users.

Job Responsibilities:

• Produces sketches, workflow diagrams, wireframes, prototypes, design guidelines and style guides with minimal oversight
• Contributes to the creation and evolution of design principles, guidelines and patterns.
• Understand and contribute to the UX roadmap through partnership with key leaders, to ensure cohesive product experience across lines of businesses.
• Works across functional teams to understand business and product requirements, technical possibilities and constraints.
• Ability to work hand and hand with project and product managers to plan, build and execute with success while balancing multiple projects in a fast-paced environment.
• Teams up with User Researchers and other Designers to maintain consistency across the digital ecosystem and address cross-application design challenges.
• Provides feedback and direction to ensure intuitive and innovative solutions and drive consistency following established design principles, guidelines and patterns.
  
  
  

Education and Work Experience:

• Bachelor's Degree in Computer Science or a related field. (Required)
• 2-4 years Related working experience. Required
  
  
  

Knowledge, Skills and Abilities:

• User Experience Design using Figma (Required)
• Knowledge of waterfall and agile working methodologies (Required)
• Proficiency in current design and prototyping tools and ability to learn new ones as projects require (Required)
• Excellent Communication Skills (Required)
• Comfortable presenting to stakeholders at various organizational levels (Required)
• Demonstrated Analytical, problem solving, outstanding organization, and time management (Required)
• User Experience Design (Required)
• Communication (Required)
• Presentations (Required)
• Analytics (Required)
• Project Management (Required)
  
  
  

Licenses and Certifications:

• At least 18 years of age
• Legally authorized to work in the United States
  
  
  

Travel:

Travel Required (Yes/No): Yes

DOT Regulated:

DOT Regulated Position (Yes/No): No

Safety Sensitive Position (Yes/No): No

Base Pay Range: $76,000 - $137,200

Corporate Bonus Target: 10%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, copy and paste this link into your browser: https://paylookup.t-mobile.com/paylookup?reqID=REQ321878

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!

As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.