Mortgage Loan Processor Team Lead

At OceanFirst Bank, each one of our employees plays an important role in delivering value to our customers and executing daily tasks in accordance with our core values. We recognize that our employees are essential to our success, making OceanFirst a great place to work and do business.

Great benefits include: on-site fitness facility at Red Bank and Toms River headquarter offices, hybrid schedule after initial onboarding has been completed, employee perks & discount programs, tuition assistance, incentive compensation program, professional development opportunities, and more! Apply today to #BecomeOceanFirst and make an impact in the local community!

About Your Role

Responsible for the productivity of the Loan Processing team, while motivating team members. Be the contact point for all team members, utilize excellent communication skills. Responsible for providing quality customer service by efficiently and accurately processing residential mortgage applications.

What You Will Do

• Act as a liaison between management and team members. Communicate new information to the team.
• Set clear team goals, oversee day-to-day operation and delegate tasks and set deadlines.
• Provides guidance, leadership and direction to direct staff. Creates development opportunities and ensures
  
  

necessary training and tools are provided. Ensure timely and meaningful performance management is administered to

all team members.

• Prepare and distribute pipeline status reports.
• Thorough understanding and ability to process Conventional, FHA, and VA Mortgage Programs.
• Obtain and assemble complete loan package for underwriting; verify all required documentation in the file.
• Perform the review and analysis of borrower's credit, employment, income and assets as required by specific loan
  
  

program prior to submitting file to underwriting; update Loan Operating System (LOS) accordingly.

• Communicate with loan officer, customer, underwriter, closing agent, and third parties necessary to obtain missing
  
  

documentation required to qualify the loan.

• Efficiently maintain and control loan pipeline within ECOA guidelines by promptly ordering services, monitoring
  
  

timelines, and issuing the following documents as needed: Disclosures, Need More Information Letters, Commitment

Letters, Statements of Denial, and any other communication to borrower to assure loan applications are processed

accurately and in compliance with Bank and regulatory guidelines.

• Create an inspiring team environment with an open communication culture.
• Perform other duties as required by management.
• Understands compliance with all regulations governing the banking industry, as well as agency guidelines and
  
  

organization policies.

• Understands the compliance requirements for Loan Operations to ensure files are maintained in accordance with
  
  

regulations.