Front Desk Receptionist

Description

National Indoor RV Centers is seeking a friendly and professional Receptionist to join our team! This role is crucial in creating a positive first impression for our customers and ensuring the smooth operation of our dealership through excellent customer service and administrative support.

Schedule: Monday - Saturday 8:00am to 5:00pm (split days off - choice of either Tues, Wed or Thurs. off); **Saturday is required**

Compensation: $20 - $25 Hourly

Key Responsibilities

• Greet visitors and customers in a friendly and professional manner
• Answer incoming calls, respond to inquiries, and provide information about our store and services; operate a multi-line phone system and efficiently direct all calls
• Schedule appointments and manage administrative tasks including data entry, filing, and organizing paperwork
• Assist customers with check in/out, and general customer and product inquiries
• Maintain invoice entry processes and support vendors and departments involved.
• Prepare documents for invoicing and credit card reconciliation
• Maintain inventory of office supplies and uniforms
• Serve as a backup notary; provide notary services
• Foster positive relationships with customers and departments across the organization
• Support Office Admin and other departments; assist with special projects as needed
• Present a professional image; promote and deliver an exceptional customer experience
• Adhere to workplace safety guidelines; maintain a clean work area
• Other duties as assigned
  
  

Qualifications

• A minimum of two (2) years of front office/receptionist experience is required
• Strong communication, interpersonal, and organizational skills
• Handle multiple tasks effectively in a fast-paced environment
• Proficiency in Microsoft Office Suite; Excel, and familiarity with basic accounting tasks preferred
• Possess a positive, proactive attitude and strong critical thinking skills
• Collaborate effectively in a team and adapt to change
  
  

Working Conditions

• Standard 40-hour workweek in a temperature-controlled office setting
• Light physical activity such as walking and standing required
• May require nights, weekends, and holidays if the organization operates extended hours
• Clear vision and ability to use computers required
  
  

What We Offer

We believe in investing in our employees with a great benefits package and ongoing training to help you reach your career goals:

• Medical, Dental, and Vision – Available 1st of the month following 30 days of employment
• Voluntary Supplemental benefits (STD, LTD, Life, Accident, Critical Illness)
• 401K (after 90 days of employment)
• Over 100 hours of PTO in the 1st year
• 4 paid Holidays and 40 hours of Floating Holiday
• Industry leading pay
• Brand new facilities
• Advancement opportunities
  
  

We are an Equal Opportunity Employer (EOE). All applicants must be able to pass pre-employment testing including a background check, MVR, and drug screen.