Women's Health Program Coordinator

Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision: a community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better Together.

As a private, non-profit 501(C) (3) community health organization, we serve over 500,000 medical, dental, and behavioral health visits from more than 100,000 people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance.

Since 1969, our employees have been making this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If this sounds like an organization you would like to be a part of, we would love to meet you.

Under the direction of the Women’s Health Program Manager, the Program Coordinator- Women’s Health plays a central role in supporting the planning, coordination, and delivery of women’s health services across multiple health centers. This position ensures the effective implementation of health initiatives and compliance with relevant public health programs such as Family PACT, Every Woman Counts, Title X, and HEDIS-related measures. The coordinator will also serve as a liaison between the Women’s Health/Prenatal Department and health center teams, assisting in developing systems and workflows to ensure service consistency and quality outcomes. This position is designed to grow with the program, offering increasing opportunities for administrative support in the coordination of activities and responsibilities.

Hours: M-F 8am-5pm. This position is remote but candidates must be located in Riverside or San Diego County.

Responsibilities

The Program Coordinator Women’s Health will support day-to-day operations, quality assurance, outreach, compliance, and patient navigation efforts within the Women’s Health Department. Responsibilities may include, but are not limited to:

Program Implementation & Coordination

• Supports implementation and monitoring of women’s health programs and grant project compliance
• Coordinates outreach campaigns for women’s health preventive services
• Supports mobile mammogram program by coordinating events, collaborating with site leaders to ensure full appointment schedules, managing authorization requests and follow-ups, tracking results, and maintaining an open and collaborative relationship with the vendor
• Coordinates and delivers new or updated workflows and educational content during organization-wide team meetings
• Collaborate with site leadership to optimize patient flow, communication, and care continuity
  
  

Patient Navigation & Support

• Manages a roster of patients requiring preventive women’s health screenings by tracking outreach efforts and coordinating follow-up communications
• Tracks and monitors progress using cancer tracking tools (e.g., breast/abnormal pap) to provide administrative support to the women’s health cancer navigation team (e.g., breast surgery, oncology, gynecology)
• Supports communication between patients and providers to streamline care and follow-up
• Ensures documentation and patient communication comply with Family PACT (Fpact) and Every Woman Counts (EWC) program requirements
• Keeps the organization-wide colposcopy calendar up to date and ensures adequate clinic access in collaboration with the women’s health referral coordinator and site leadership
  
  

Data Monitoring & Reporting

• Tracks and reports on screenings, diagnostics, and program metrics
• Monitors and shares quality data trends to support decision-making for the program improvement and ensure the highest level of care
• Generate reports and meeting notes for care teams and supervisors
• Supports internal and external audits and plan reporting by compiling necessary documentation, maintaining accurate logs, and responding to data requests in a timely and compliant manner
  
  

Training, Development & Compliance

• Contributes to the development of workflows, auditing tools, and staff training resources
• Maintains current knowledge of relevant policies, clinical guidelines, and state/federal regulations
• Additional administrative responsibilities as assigned
  
  

Qualifications

Education/Experience

• High school diploma/GED required
• Minimum 2 years of experience in Women’s Health or FQHC setting required
• Preferred experience in clinical or healthcare settings, with a strong understanding of medical terminology, and familiarity with Family PACT, Every Woman Counts (EWC), and Title X programs
• Bilingual (English/Spanish) preferred
  
  

Additional Qualifications (Knowledge, Skills And Abilities)

• Leadership & Interpersonal Skills: Strong leadership abilities with experience in managing diverse teams, fostering a positive work environment, and upholding ethical standards, especially concerning confidential information.
• Communication & Collaboration: Excellent verbal and written communication skills with the ability to work collaboratively across various teams. Strong customer service orientation with the ability to work with patients and staff from diverse backgrounds.
• Ability to prioritize and manage multiple tasks and projects effectively. Demonstrated ability to design, implement, and evaluate healthcare programs while maintaining quality and compliance.
• Quality & Operational Focus: Strong attention to detail with a focus on both financial and operational aspects of program management. Ability to analyze data trends and implement operational improvements.
• Adaptability & Problem-Solving: Ability to work in a fast-paced environment and address challenges proactively. Skilled in managing multiple priorities and adapting to changing needs.
• Emotional Intelligence: High level of emotional intelligence (EI), demonstrating sensitivity to the emotions of others while managing personal emotions to maintain a productive and respectful work environment.
• FQHC Compliance & Reporting: Ensure adherence to all FQHC regulations, including HRSA guidelines and reporting requirements. Maintain knowledge of changes in FQHC policies and ensure compliance with all program-related activities.
• Quality Improvement (QI): Actively contribute to QI initiatives by implementing evidence-based practices and ensuring the continual improvement of care processes in alignment with patient-centered care principles.
• Community Engagement: Engage with the local community to promote program access, address health disparities, and support initiatives aimed at improving maternal and child health outcomes.
  
  

Neighborhood Healthcare offers a generous benefit plan that includes: Partially company paid Medical, Dental, and Vision Plans. Two plus weeks of vacation, Nine Holidays including two Floating Holidays of your choosing, Sick/Personal time, Volunteer Time Off (VTO), 403b Retirement plan (similar to a 401k), optional Health and Wellness events, and much more!

Pay range: $27.21 - $37.02 per hour depending on experience.

Compensation Disclosure: The posted salary range reflects the designated pay grade for this position. While this range represents the broader classification of the role, actual compensation will be based on several factors, including but not limited to: the candidate’s overall knowledge, skills, and experience, market data and industry benchmarks, internal equity within the organization, Budgetary considerations and organizational needs. As a result, placement within the range is not guaranteed, and the full pay grade range may not be utilized.