Tier 1 Support Engineer - Fort Worth

Our client, a local managed service provider, is growing their Support team. They've built a strong reputation in the Fort Worth/Dallas area by delivering reliable IT solutions to a diverse client base—including enterprise companies, oil and gas firms, and small to mid-sized businesses.

They’re looking for a Tier 1 Support Engineer with strong Windows experience. The role includes user account setup, troubleshooting, provisioning equipment, and installing hardware/software. Must be familiar with Windows, Microsoft Office, Active Directory, Group Policy, O365/M365, and Exchange. Strong communication and a professional demeanor are essential for this client-facing role.

This is a 3–6 month contract-to-hire role, paying $17–20/hr during the contract period. If converted to full-time, the salary will be $37–40K with potential bonus. The position is fully onsite, Monday to Friday, at their Fort Worth headquarters.

Required Skills & Experience

• 0–2 years in a technical support role
• Strong Tier 1 troubleshooting skills
• Hands-on experience with Microsoft/Windows environments
• Familiar with:
• Active Directory
• Group Policy
• Office 365 / Microsoft 365
• Outlook
• Experience with remote desktop support
• Basic networking knowledge is a plus

Offer Details

• 3–6 month contract-to-hire
• $17–20/hr during contract + potential for overtime
• $37–40K salary upon conversion + possible year-end bonus
  
  

Must be authorized to work in the U.S. without sponsorship now or in the future

Posted By: Zoe Zinser