Care Navigator
ProviDRs Care
Date: 13 hours ago
City: Wichita, KS
Contract type: Full time

This job was posted by https://www.kansasworks.com : For more
information, please see: https://www.kansasworks.com/jobs/13298296
benefits, and coordination of care. This role ensures seamless
communication between members and providers, optimizing the member
experience within the boundaries of the medical assistant scope of
practice.
**Key Duties and Responsibilities**
equipment facilities, and home health agencies.
care teams as necessary.
continuity of care.
professionals when necessary.
navigation process.
updates on member progress.
provided, and other relevant information into the electronic
systems.
required by the care management team.
guidelines.
Ability To Commute
information, please see: https://www.kansasworks.com/jobs/13298296
- Job Description:** Medical Assistant Care Navigator
- Location:** Unified Health Plan, 200 W. Douglas, Ste. 900, Wichita, KS
- Department:** Integrated Health Management
- Reports To:** Director of Integrated Health Management
- Position Overview:\
- The Medical Assistant Care Navigator supports members of a Third-Party
benefits, and coordination of care. This role ensures seamless
communication between members and providers, optimizing the member
experience within the boundaries of the medical assistant scope of
practice.
**Key Duties and Responsibilities**
- **Member Outreach and Engagement**
- Contact members to provide education on benefits, preventive health
- Act as a primary point of contact for members, providing directions
- Assist with coordinating referrals to healthcare providers,
equipment facilities, and home health agencies.
- Assist members in navigating healthcare systems, explaining the
care teams as necessary.
- **Care Coordination and Navigation**
- Assist members in understanding their treatment plans as outlined by
- Facilitate referrals, ensuring that members receive care from
- Coordinate necessary follow-up services, ensure adherence to
continuity of care.
- Address member questions or concerns within established protocols
professionals when necessary.
- Perform administrative duties, including answering calls, managing
navigation process.
- Work closely with healthcare providers, case manager, and other
updates on member progress.
- **Insurance and Benefits Support**
- Explain basic insurance benefits and claim processes to members,
- Address common questions related to network coverage, cost-sharing,
- **Documentation and Data Entry**
- Maintain up-to-date records and accurately document member
provided, and other relevant information into the electronic
systems.
- Assist with compiling reports on member navigation activities,
required by the care management team.
- **Health Education Support**
- Provide general health information, preventive care tips, and
- Provide information on wellness programs, preventive screenings, and
guidelines.
- Provide education on topics such as diet, exercise, and stress
- **Compliance and Confidentiality**
- Maintain compliance with all HIPAA regulations, ensuring the
- Adhere strictly to regulatory guidelines and policies, acting within
Ability To Commute
- Wichita, KS 67202 (Required)
- Work Location:** In person
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