Residence Inn St Paul Woodbury - Front Desk Agent
Aimbridge Hospitality
Date: 2 weeks ago
City: Woodbury, MN
Salary:
$16
per hour
Contract type: Full time
Join Our Team as a Front Desk Agent!
About Us
The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.
Key Skills/Responsibilities
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
Located near I-94, our hotel is just outside of St. Paul & is a short drive from Historic Downtown Stillwater. Travelers love our close proximity to Lake Elmo Park Reserve, HealthEast Sports Complex, & 3M Corporate Headquarters too. To make an exploration of the area easier, we offer a free shuttle service Mon – Fri within a 5 mile radius. Guests can make sure to start their day of adventure with our complimentary hot breakfast buffet. Guests can unwind after a long day of fun with our RI Mix Social Hour that includes snacks, drinks & good conversation every Mon - Wed night. Our 24 hour fitness center & indoor pool with hot tub are sure to relax all cares away too.
About Us
The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.
Key Skills/Responsibilities
- Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
- Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
- Problem-Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
- Multitasking Ability: Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
- Financial Skills: Work with and understand financial information, performing basic arithmetic functions as needed.
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
Located near I-94, our hotel is just outside of St. Paul & is a short drive from Historic Downtown Stillwater. Travelers love our close proximity to Lake Elmo Park Reserve, HealthEast Sports Complex, & 3M Corporate Headquarters too. To make an exploration of the area easier, we offer a free shuttle service Mon – Fri within a 5 mile radius. Guests can make sure to start their day of adventure with our complimentary hot breakfast buffet. Guests can unwind after a long day of fun with our RI Mix Social Hour that includes snacks, drinks & good conversation every Mon - Wed night. Our 24 hour fitness center & indoor pool with hot tub are sure to relax all cares away too.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resume