Client Account Representative

Hustle Notice Biz


Date: 8 hours ago
City: Santa Ana, CA
Salary: $57,000 - $63,000 per year
Contract type: Full time
Job Description

We are seeking a detail-oriented and customer-focused Client Account Representative to join our team in Santa Ana, CA. In this role, you will serve as the primary point of contact for clients, ensuring their needs are met efficiently and professionally. You will be responsible for maintaining strong client relationships, providing solutions, and supporting account management strategies.

Department Linked Light Pulse Employment Type Full Time Location Santa Ana, CA Workplace type Onsite Compensation $57,000 - $63,000 / year Reporting To

Key Responsibilities

Responsibilities

  • Serve as the main liaison between clients and internal teams
  • Manage and maintain client accounts, ensuring accuracy and timely service
  • Respond to client inquiries and resolve issues promptly and professionally
  • Monitor account performance and provide regular updates and reports
  • Assist in developing tailored strategies to meet client needs and goals
  • Identify opportunities for account growth and upselling
  • Ensure client satisfaction and retention through consistent follow-up

Skills, Knowledge and Expertise

Qualifications

  • Previous experience in client service, account management, or a related field
  • Excellent communication and interpersonal skills
  • Strong organizational and problem-solving abilities
  • Ability to manage multiple accounts and prioritize tasks
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook)
  • Bachelor's degree in Business Administration, Communications, or related field preferred

Benefits

Benefits

  • Competitive salary: $57,000 - $63,000 per year
  • Opportunities for professional growth and career advancement
  • Comprehensive training and development programs
  • Supportive and collaborative team environment
  • Paid time off and holidays
  • Health, dental, and vision insurance options
  • On-site parking and modern office facilities

About Exchangadisc

We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.

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