Aerospace - Customer Service Engineer - Contract (H/F) - AIRBUS AMERICAS, INC.

Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at [email protected]

• Notice: Know Your Rights: Workplace Discrimination is Illegal
• Notice: Pay Transparency Nondiscrimination (English)
• Aviso: Transparencia en el Pago No Discriminacio´n (Spanish)

Job Description: The Customer Service Engineer is responsible for the creation of specific modification design data packages that are used to integrate pre-identified existing known (or close-to-known) design solutions to post-delivery aircraft. This data includes drawings and modification specification documents that are tailored for certification purposes (see MP/TRS and MAS shown below). The Customer Service Engineer is also accountable for the quality and on time availability of draft Service Bulletin deliverables related to the specific modification. Communicate directly and often with Systems Engineers and Production Managers to ensure quality, on-time delivery and production capacity. Meet the team: Our Engineers have the privilege of working on complex, highly engineered machines and are involved at all stages of the aircraft life cycle, from product development to manufacturing and direct support to our airline customers. If you’re interested in designing, creating, and testing the present and future of Airbus products across the globe, join our mission to connect the world. Your working environment: The Engineering Center in Mobile, Alabama houses hundreds of Airbus engineers who assist in the design and development of Airbus commercial aircraft cabins, including aftermarket upgrades, reconfigurations and services of all product types across the globe. Your challenges:

Timely production of the Modification Proposal Technical Repercussion Sheet (MP/TRS) with pre and post modification sketching.

• Retrieve/Create/Update/Check the aircraft drawings in Airbus engineering tool sets (manage subcontractor as applicable)
• Build the Certification Dossier for the MAS (Modification Approval Sheet)
• Prepare all elements required for the Service Bulletin writing phase, including "list of components" as needed and ensure all provided data are accurate.
• Provide specific design solutions to meet technical requirements for modifications.
• Ensure the Quality of the drafted Service Bulletin, including concurrent requirements cross-check.
• Provide remote or on-site assistance during the working parties and answer any Service Bulletin customer query as necessary.
• Act as a liaison between the engineering and service bulletin authoring team to ensure all level of technical discussions understood and respected by both parties.
  
  

Your Boarding Pass

• B.S. degree in engineering. Electrical Engineering preferred.
• 1 year experience supporting diverse engineering projects in the aviation industry, in the area of project management, design or production.
• Excellent communication, coordination, and organization skills.
• Ability to inter-relate with and motivate diverse teams.
• Authorized to work in the US.

Physical Requirements:

• Onsite or remote: Onsite 100%
• Vision: able to see and read computer screens and other electronic equipment with screens, able to read documents, reports and engineering drawings.
• Hearing: able to participate in conversations in person and via teleconference or phone and to hear sounds on the production floor including safety warnings or alarms.
• Speaking: able to speak in conversations and meetings, deliver information and participate in communications.
• Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): able to operate most office and personal electronic equipment and some tools including production tools such as hydraulic lifts.
• Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
• Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.
• Pushing / Pulling: able to push and pull small office furniture and some equipment and tools.
• Sitting: able to sit for long periods of time in meetings, working on the computer.
• Squatting / Kneeling: able to squat or kneel to retrieve or replace items stored on low shelving.
• Standing: able to stand for discussions in offices or on the production floor.
• Travel: able to travel independently and at short notice. 20% Domestic and International
• Walking (include routine walking such as to a shared printer to retrieve documents): able to walk through office and production areas including uneven surfaces.
• Personal Protective Equipment required: Required PPE includes, but is not limited to, Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, and/or Protective Gloves as required by site and/or customer site.

This position is a temporary (contract) position with no specific time period but could be extended or shortened as needed. Contractors are employed by a 3rd party vendor and placed on assignment to Airbus. Take your career to a new level and apply online now!This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.Company: Airbus Americas, Inc.Employment Type:Agency / TemporaryExperience Level:Entry LevelRemote Type:On-siteJob Family:Customer Eng.&Technical Support&Services ------------Airbus provides equal opportunities to all individuals seeking assignment with Airbus without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in every location in which the company has facilities. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. This assignment description does not constitute a written or implied contract of employment.By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected] .