Project Manager 2

Job Type

Full-time

Description

Job Summary:

Works with Sunward’s Project Management Officer (PMO) and project leaders/participants to facilitate the effective scoping, reporting, and management/implementation of the organization’s cross-functional projects. Directly and indirectly supports cross-functional teams of business unit leaders/project managers, analysts, internal stakeholders, and external partners (vendors) to facilitate the on-time delivery of multiple cross-functional projects of moderate to high complexity. Works to deliver on the Project Management team’s mission of being Proactive, Strategic, Structured, and Nimble/Responsive. Fosters a productive, rewarding, team-oriented work environment that meets all established goals and metrics and operates within the Credit Union’s core values.

Essential Job Duties

• Work closely with PMO to assess and make recommendations for how to wisely leverage the organization’s ongoing project capacity.
• Regularly communicate with the PMO to maintain visibility into individual project progress so that the Sunward Leadership Team can be provided with regular updates on status/progress of critical projects.
• Collaborate with the PMO to ensure continuous improvement of Sunward’s project management processes by identifying, documenting, and improving standard PM practices.
• Serve as a backup to the PMO in the administration of the Credit Union’s PM tools/systems (task tracking, meeting minutes, timelines, etc.), as needed.
• Support project leaders and project teams in the development and execution of comprehensive and realistic project plans for approved cross-functional projects to ensure all business requirements are met (includes thorough scoping, creation of SOWs/project schedules, project charters, etc.).
• Create and maintain projects (project plans/WBSs, tasks, follow-ups, meeting minutes, etc.) in Sunward’s project management system to facilitate clarity and momentum on approved cross-functional projects.
• Serve as project management assistant/consultant to business unit project managers on approved organization-wide cross-functional projects through the use of standardized PM tools and practices.
• Proactively assess the ongoing needs of on-deck and active projects and propose solutions to help project teams identify and work key project related activities (ex. – recognize when research and/or sub team meetings are appropriate and propose to project teams).
• Regularly attend, schedule, facilitate, and take minutes at project meetings to maintain clarity and momentum on critical cross-functional projects.
• Capture project meeting minutes, follow-ups, and business decisions to maintain an accurate narrative of each project’s progress.
• Support project owners/leaders in advocating for Sunward’s interests with vendors on critical cross- functional projects, as needed, by proactively interfacing with all areas affected by the project, including end users and vendors.
• Help train and mentor Sunward’s project owners, project leaders, and key project participants in basic PM best-practices as well as Sunward’s standard project management processes, tools, and expectations.
• Collaborate with critical project stakeholders to help facilitate relevant solutions; key stakeholders would include, but are not limited to: SET/Dev, business unit leaders, SMEs, QIAs, Trainers, etc.
• Regularly provide the PMO with data on assigned projects in order to facilitate clear line of sight into project team resource allocation/capacity, and as appropriate, recommend adjustments to projects to maintain forward progress on key strategic work efforts.
• Work with PMO and project owners/leaders to consistently deploy and continuously improve Sunward’s key project management work processes (ex. - Business Case development/submission, facilitation of SLFCU’s project prioritization process, help make recommendations on the calendaring of projects to meet both business needs and minimize negative impact on employees/members).
• Actively work with project sponsors, leaders, and team members to monitor and manage to quality standards, timelines, and commitments made to complete project tasks/deliverables.
• Facilitate project closeouts/lessons learned and incorporate improvements into the Credit Union’s key PM processes, tools, etc.
• Coordinate with SMEs throughout the organization, as needed, to facilitate their involvement in project related testing activities to ensure quality results.
• Promote the service and sales culture by maintaining thorough knowledge of products and services.
• Performs other duties as assigned.
  
  
  

Requirements

Experience & Education:

• Minimum 2-4 years’ experience planning and managing projects of various sizes that involve technology.
• Minimum bachelor’s degree or certification in marketing, business administration, or related field, or more than 2 years of directly related experience.
• PMP or Agile certification, or willingness and ability to obtain certification within 12 months of assuming the role.
  
  
  

Knowledge

• Working knowledge of the full project lifecycle, including initiation, planning, execution, monitoring, and closure.
• Familiarity with both traditional (Waterfall) and Agile project management methodologies, tools, and terminology.
• Ability to create and maintain project documentation (charters, schedules, task lists, meeting minutes, etc.) and track progress using project management software.
• Understanding of risk, issue, and scope management practices and their impact on timelines and deliverables.
• Competence in stakeholder communication and coordination, including working with internal teams and external vendors.
• Proficiency in collaboration and productivity tools (e.g., Microsoft Office, Teams, project management platforms).
• Basic knowledge of change management and business process improvement principles.
• Awareness of how projects align with organizational strategy and business goals.
  
  
  

Required Skills/Abilities

• Excellent interpersonal and negotiation skills.
• Excellent organizational skills and attention to detail.
• Strong proficiency with Microsoft Office applications. Familiar and comfortable with information technology, particularly digital means of communication.
• Strong organizational skills in managing multiple initiatives.
• Strong analytical and problem-solving skills.
  
  
  

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Frequent travel
• Must be able to lift 20 pounds at times.
  
  
  

Salary Description

$92,668.80-$115,836.00 (Depending on Experience)