Senior Director, Marketing and Communications

Title:                     Senior Director, Marketing and Communications

FLSA Status:         Exempt

Reports to:           Vice President, Advocacy

Location:              Tampa, FL (Hybrid)

About the Chamber

The Tampa Bay Chamber has been serving the region since 1885. A not-for-profit membership organization, we currently serve over 1,400 member companies of all sizes and industries and are among the top 2% of chambers in the nation with a 5-star rating by the U.S. Chamber of Commerce. As the voice of business for our region, we are committed to standing as a catalyst for community and economic advancement. Our work is guided by our core values of Integrity, Inclusiveness, Agility, and Accountability, and our team is dedicated to advancing opportunities that make Tampa Bay the best place to live, work, and do business.

Position Summary

The Senior Director of Marketing and Communications is a detail-oriented strategic leader responsible for advancing the Chamber’s mission, brand, and objectives through well-structured and results driven communications. This role oversees the development and execution of a comprehensive strategy that promotes the Chamber’s programs, services, events, and advocacy work across a variety of audiences and platforms. The Senior Director leads a team of two direct reports and manages key partnerships, media relations, and is accountable for an annual departmental budget, including oversight of media trades and sponsorship value delivery.

Why Join Our Team?

Be part of a mission-driven organization that is actively shaping the future of the Tampa Bay region. You’ll have the opportunity to lead impactful storytelling and communications campaigns that elevate the voice of business, while working alongside a team that values integrity, inclusiveness, agility, and accountability.

Work Schedule and Environment

This position occasionally requires attendance at events and meetings held outside of standard business hours, including early mornings and evenings. Following the successful completion of a 90-day onboarding period, employees are eligible to participate in the Chamber’s flexible work model. This approach allows team members to work from home when not required to be onsite for in-person meetings, events, or other organizational needs.

Key Responsibilities

Strategic Leadership & Planning

• Develop and implement an annual strategic marketing and communications plan aligned with the Chamber’s goals and priorities with clear timelines, performance metrics, and review processes.
• Serve as the brand steward, ensuring consistent messaging, visual identity, and tone across all platforms.
• Develop and manage the annual marketing and communications department budget with strategic resource allocation and ROI in mind.
• Oversee media trades and advertising agreements to maximize visibility and value.

Project Management & Execution

• Lead marketing and communications projects from conception to completion, ensuring timely delivery and alignment with objectives.
• Manage multiple projects simultaneously, using project management tools and documented workflows to track deadlines and deliverables.
• Oversee production timelines for digital campaigns, media placements, printed materials, and event promotions.
• Establish and maintain standard operating procedures (SOPs) for recurring marketing and communications processes.

Team Leadership

• Provide leadership and direction to a team of two direct reports by providing clear direction, professional development opportunities, and performance feedback.
• Support a culture of accountability, professionalism, and process improvement.

Communications & Storytelling

• Write, edit, and oversee the production of compelling content for newsletters, websites, press releases, reports, and social media.
• Shape and share the Chamber’s impact through member success stories, testimonials, and thought leadership pieces.
• Manage external communications including media relations and public messaging.

Specifications

• Education: Bachelor’s Degree, or demonstrated experience, in Marketing, Communications, Public Relations or related field required. 
• Experience: 10 – 12 years of progressive experience in Communications required; preferably in a Chamber of Commerce, nonprofit, or business association setting.
• Skills: Proficiency in Microsoft Office, design tools (Adobe Creative Suite), website management, project management software, and CRM platforms required.
• Attributes: Demonstrates a strong sense of urgency, ownership, and work ethic. Capable of multitasking and thriving with minimal supervision while always maintaining professionalism.
• Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis.

This document in no way states or implies that these are the only duties to be performed by the employee occupying this position. All applicants are subject to pre-employment drug and background screenings.

Equal Employment Opportunity

The Tampa Bay Chamber is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, veteran status, disability, or any other legally protected status.

To apply, please submit the following to [email protected]

• Resume
• Cover Letter
• Three (3) references
• Three (3) writing samples; one from each category below:
• Strategic Communication Piece – a marketing or communications plan overview, campaign strategy brief, or brand positioning document.
• Press Release or Media Advisory – announcement of a major event, partnership, policy position, or initiative.
• Storytelling Piece – a member spotlight, community impact story, or op-ed written on behalf of leadership.

Applicants who do not submit all required materials will not be considered.