Level-3 Technical Services- Naperville, IL (M-F 8:30am-5:30pm CST)

Description

• Active Directory and Office 365 administration. Decommissioning of users and addition of users. Reset of MFA for Office 365 accounts. Setup for remote access with either Servoyant system or SSL VPN accounts. AD server migrations. Must know how to prep forest and domain as well as transfer AD roles. AD DNS, DHCP.
• Hyper-V hosts. Setting up guests and establishing replication.
• Standard server implementations and in-place upgrades (eg from 2012 r2 to 2019).
• SonicWall firewalls. We replace SonicWall firewalls regularly. From out-of-box setup with clean config to replacements (importing and exporting configuration). Service renewal, firmware upgrades, setup of SSL VPN services. Knowledge of implementing or changing access-rule permissions. Adding address objects.
• HP ProLiant Server line and iLO cards.
• Monitoring server backups for clients via a variety of backup solutions.
• Network administration: Knowledge of networks and being able to obtain information with little information being provided by the client. Knowing how to do an IP scan and identify devices on a network. Providing network diagrams.
• Basic troubleshooting of on-premises Exchange server, tracking messages and verifying if an email has left their organization or if it’s being blocked by the recipient. (We use Securence for most of our clients.)
• Online tools to check MX records. Knows how to set up all the appropriate MX records. Knowledge of common hosting providers and ability to make changes to DNS records.
• Supporting Cisco firewalls that handle the site-to-site VPN connections for all our independent doctors’ offices to access Epic.
• Assisting sales team with providing the appropriate solutions for clients, such as network, server or backup hardware.
• Assisting A&T team when performing vulnerability scans and penetration tests.
• Discovering end-of-life products or services and notifying the sales team for quotes.
• Using a Windows Deployment server to image new computers.
  
  

Project Management

• Keeping track of weekly timesheets. Approving time sheets and recording time into project tracker spreadsheet. Auditing monthly invoices and making sure everything is billed properly.
• Interviewing and vetting contractors for projects. This includes onboarding of contractors with Agilant and client teams. This would include setup of Agilant email addresses and submitting contingent worker form with headshot to be onboarded at client.
• Handling small projects such as new facility moves and upgrades that go beyond routine service. This involves working with other vendors (for example low-voltage cabling) and internet service providers. Writing scope of work with estimated hours and what material is needed to complete the project.
  
  

Other

• Having initiative and drive to take whatever means are necessary to complete the assignment.
• Being prepared for some travel to/from client sites around Chicagoland.
• Presenting oneself positively in order to create a good impression to the client on behalf of Agilant.
  
  

Compensation

• $70-80K Based on Experience and Qualifications
• Paid time off
• Comprehensive benefits including Health, Dental, Vision, Life Insurance, and 401(k)
• Paid training and advancement opportunities
  
  

Equal Opportunity

Agilant Solutions, Inc is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided based on qualifications, merit, and business need.