Manager Assistant

American Express


Date: 10 hours ago
City: Sandy, UT
Salary: $80,000 - $155,000 per year
Contract type: Full time

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.


Role Objective

Our Credit Review Group provides credible challenge through independent, objective, and risk-based assessments of credit quality that strengthen risk culture, enhance credit discipline, and promote safety and soundness.


The Manager Assistant will join the Head of Credit Review to support key growth, communication, and colleague initiatives across Credit Review.


Responsibilities:

  • Provides project management support and coordination across a wide range of projects, supporting a diverse set of stakeholders including senior leaders.
  • Capacity and resource management, including:
    • Report on the capacity status (resources, schedule)
    • Present to leaders on capacity status (i.e., resource/capacity challenges and solutions)
    • Identify and coordinate annual plan & resource schedule changes when necessary
  • Lead Colleague Initiatives for leader/team + participate in initiatives across the third-line of defense.
  • Works with the leadership team to align organizational priorities, drive cross-functional strategic initiatives, and ensure delivery against goals, with an emphasis on setting the agenda to driving flawless execution.
  • Develop materials for town halls, and communications for the team.
  • Assist in developing and delivering the strategic agenda including supporting capacity management, and budget.
  • Work in collaboration with the Executive Office on Department Wide Initiatives
  • Ability to maintain confidentiality and discretion.
  • Be a champion of the Credit Review Group
Minimum Qualifications

  • Highly motivated self-starter with ability to juggle multiple tasks, excellent organization skills and careful attention to detail with the ability to work autonomously and with highly sensitive and confidential material
  • Presentation/Excel background
  • Strategic thinker who is Highly motivated, and a self starter
  • Professional demeanor with strong communication skills, both verbal and written with demonstrated ability to remain calm under pressure and be flexible when faced with changing priorities
  • Proven ability to build relationships, collaborate across functions and band levels, manage stakeholders, influence decisions and drive results
Preferred Qualifications
  • Project Management Professional (PMP) certification
  • Experience working in or with the Credit and Fraud Risk, Global Risk Oversight, or the Internal Audit Group
Non-considerations for sponsorship: Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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