Payment Poster

Lighthouse Behavioral Health Solutions (LBHS) provides individual, outpatient, intensive outpatient, partial hospitalization, residential, psychiatric services, and medication assisted treatment for mental health and substance abuse treatment needs. We are a treatment facility that prides itself in a welcoming and compassionate approach to substance use and mental health treatment. We believe our clients can achieve recovery and be valued community members through positive engagement and meaningful participation in treatment.

Our Goal:

Our comprehensive approach to addictions treatment provides a continuum of care that begins with asking for help and continues through to ongoing peer support. In addition to our state-of-the-art treatment facilities and peer support centers across Central Ohio, we work to remove barriers and promote access to care through our integrative approach and evidence-based clinical treatment.

Join our exciting and fast-growing company in which you will have an impact on improving people's lives! Lighthouse Behavioral Health Solutions (LBHS) is looking for quality candidates who are pursuing professional growth in a supportive environment and can thrive in a collaborative team-focused culture.

• 9 Paid Holidays
• Paid Time Off
• Sick Time Off
• Paid continuing education opportunities
• Paid parental leave
• Medical/Dental/Vision
• 401(k)
• Life Insurance
• STAR/HRSA/Ohio student loan forgiveness programs (for applicable roles and locations)
  
  

Position: Payment Poster

Job Summary: The Payment Poster is responsible for accurately posting payments from insurance companies, patients, and other payers to client accounts in our behavioral health electronic health record (EHR) and billing systems. This role supports the organization's mission by ensuring financial accuracy and integrity in billing processes and contributes to the overall financial health of the practice. This position reports to the Director of Revenue Cycle Management.

Duties and Responsibilities:

• Accurately post daily payments, including EFTs, checks, and credit card transactions, into the practice management system.
• Reconcile deposit batches to EOBs (Explanation of Benefits), ERA (Electronic Remittance Advice), and bank statements.
• Review and analyze denials and partial payments, flagging issues for follow-up or reprocessing.
• Ensure correct application of contractual adjustments, co-pays, deductibles, and write-offs per payer guidelines.
• Maintain detailed and organized payment records.
• Work closely with billing staff and insurance follow-up team to resolve discrepancies.
• Assist with patient account inquiries as needed.
• Follow HIPAA guidelines and maintain confidentiality of all client and financial information.
• Provide support on RCM projects and reporting as needed.
• Perform other duties as assigned.
  
  

Required Qualifications:

• High school diploma or GED required; associate's degree in healthcare administration or related field preferred.
• 1–2 years of experience in medical billing or payment posting, preferably in a behavioral health or mental health setting.
• Familiarity with EHR and billing systems (e.g., Carelogic or similar platforms).
• Strong attention to detail and data accuracy.
• Understanding of insurance payers (Medicaid, Medicare, commercial plans) and behavioral health coding preferred.
• Ability to work independently and as part of a team in a fast-paced environment.
• Must pass BCI check, all Corporate Compliance checks, and employment drug
  
  

Schedule: Monday - Friday 8:30a-5pm

Location: 140 E Town St Columbus, OH 43215 (remote option is available)

LBHS offers benefits such as competitive compensation based on industry standards, health insurance benefits which include medical/dental/vision/life/disability, paid time off, paid holidays, 401k plan, Employee Assistance Program (EAP), education reimbursement program, and paid parental leave.

Lighthouse is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, national origin, sexual orientation, disability status, genetics, gender identity and/or expression, protected veteran status, or any other characteristic protected by federal, state, or local law.

LBHS adheres to Title VII of the Civil Rights Act as amended, Ohio Civil Rights Act, and all applicable rules and regulations. LBHS is an equal opportunity employer.