Air Export Operations Agent

ICAT Logistics


Date: 18 hours ago
City: Jersey City, NJ
Contract type: Full time
Description

To provide the highest level customer experience through the processing of air shipments of the export team.

Essential Duties And Responsibilities

  • Day-to-day coordination, execution and tracking of air export shipments
  • Schedule and arrange pickups
  • Book space with air carriers
  • Complete air related documentation, including airway bills, pick-up orders, manifests
  • Complete EEI filings as required with 100% accuracy
  • Liaise with overseas offices and partners
  • Prepare rate quotations for ICAT clients and agent partners
  • Prepare air shipments for invoicing
  • Active participation in team meetings
  • Create and review standard operating procedures and make suggestions for increased efficiencies
  • Examine creative solutions to enable cost savings and improve margins
  • Collaborate with the supervisor to establish plans for meeting short and long term goals
  • Perform other emergent duties that may be requested in support of ICAT’s fast-paced environment

Minimum Job Requirements

  • International export experience in the freight forwarding industry including understanding of US Customs, TSA, and CTPAT regulations
  • College degree preferred but not required
  • Natural ability to multi-task in a fast-paced work setting
  • Impeccable customer service skills; ability to build trust and maintain relationships within the business
  • Ability to communicate (written and verbal) effectively in a diverse, multicultural environment
  • Excels in meeting deadlines and demonstrates superior time management skills
  • Must possess strong attention to detail
  • Highly motivated team player with an outgoing and positive work attitude
  • Advanced skills with Microsoft Office products and daily PC use
  • Dangerous goods certification preferred but not required
  • Experience negotiating rates with trucking companies, carriers, and overseas partners, etc.
  • Knowledge of international and domestic geography
  • Proven analytical, problem-solving skills in a logistics environment
  • Adopt ICAT’s core values and seamlessly integrate into ICAT’s culture

Personal Characteristics

  • Strong work ethic with a persistence in pursuit of objectives
  • Understanding and responsive to situations that require a sense of urgency
  • Consistent in follow-up and follow-through
  • Credible with a high level of personal integrity
  • Loyal and dedicated to the success of colleagues and team members
  • Optimistic toward all activities, able to transmit this optimism to others
  • Adaptive to ICAT’s core values and able to seamlessly assimilate into ICAT’s culture

We are not accepting inquiries from recruitment agencies or third-party vendors for this position. Unsolicited outreach will not be considered.

Requirements

  • International export experience in the freight forwarding industry including understanding of US Customs, TSA, and CTPAT regulations
  • College degree preferred but not required
  • Natural ability to multi-task in a fast-paced work setting
  • Impeccable customer service skills; ability to build trust and maintain relationships within the business
  • Ability to communicate (written and verbal) effectively in a diverse, multicultural environment
  • Excels in meeting deadlines and demonstrates superior time management skills
  • Must possess strong attention to detail
  • Highly motivated team player with an outgoing and positive work attitude
  • Advanced skills with Microsoft Office products and daily PC use
  • Dangerous goods certification preferred but not required
  • Experience negotiating rates with trucking companies, carriers, and overseas partners, etc.
  • Knowledge of international and domestic geography
  • Proven analytical, problem-solving skills in a logistics environment
  • Adopt ICAT’s core values and seamlessly integrate into ICAT’s culture

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