A/R Clerk - Collections (For Conversion)
Monster Energy
Date: 2 weeks ago
City: Corona, CA
Contract type: Full time
Position Summary
This position of Collections will require that the employee make a high volume of phone calls/emails to resolve collection issues. Issues that are not resolved need to be communicated with management on a timely basis.
Essential Job Functions
This position of Collections will require that the employee make a high volume of phone calls/emails to resolve collection issues. Issues that are not resolved need to be communicated with management on a timely basis.
Essential Job Functions
- Providing customer service regarding collection issues, resolve customer discrepancies
- Monitor and maintain assigned accounts for collections
- Enlist the efforts of sales management when necessary to accelerate the collection process
- Communicate and follow up effectively with management regarding customer accounts on a timely basis
- Establish and maintain effective and cooperative working relationships with internal and external customers
- High volume phone calls/emails to assigned delinquent customers
- Review accounts for pending claims and update claims log
- Request offset of credit/debits to management
- Advanced Excel & Word Skills
- 10 Key By Touch
- SAP Experience preferred
- Excellent verbal & written communication skills
- Positive attitude with a willingness to learn
- Must be a team player & able to work with other individuals in & outside the department (at various levels) in a positive manner
- Must be organized and recognize & meet deadlines
- Must be able to work independently with minimal supervision
- Must be able to research, problem solve & identify solutions
- Superior attention to detail
- Self-motivated
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