Director, Technology Operations Management
Ascension
Date: 13 hours ago
City: Tulsa, OK
Contract type: Full time
Details
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.
Responsibilities
Portfolio Management - Defines expectations for team regarding how a comprehensive portfolio will be built and assigned to team members. Develop mechanism for tracking initiative health and proactively identify risks requiring attention.
Governance - Defines and oversees demand management expectations for team and partners. Including but not limited to process for ideation, vetting and decision making.
Escalations and Problem Resolution - Serves as the primary point within the market for partners and team members to escalate technology problems with both projects and routine operations. Skilled in independently assessing the issue and owning the engagement of the appropriate stakeholders to overcome.
Expert Advising - Creates a culture of advising market partners in their technology interests via persuasion, influence, negotiation and compromise. Director and team know how to say "no" without saying no and eliminate order taking mentality.
Relationship Management (market) - Develop and maintain strong relationship with market leaders at various levels resulting in a dynamic where the partners consider the Director their primary point of contact for technology interests and challenges.
Relationship Management (AT) - Develop a network of trusting relationships with peers throughout the larger AT organization who you directly engage to explore opportunities and overcome challenges.
Team Culture - Create a culture of ownership and accountability within the team. Ensure team approaches their work as problem solvers (versus problem admiration) - and approaches their work in a way that demonstrates a "We" culture with their AT colleagues (as opposed to "us vs them")
Requirements
Education:
When you join Ascension, you join a team of over 134,000 individuals across the country committed to a Mission of serving others and providing compassionate, personalized care to all. Our inclusive culture, continuing education programs, career coaches and benefit offerings are just a few of the resources and tools that team members can use to create a rewarding career path. In fact, Ascension spent nearly $46 million in tuition assistance alone to support associate growth and development. If you are looking for a career where you can grow and make a difference in your community, we invite you to join our team today.
Equal Employment Opportunity Employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Pay Non-Discrimination Notice
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
E-Verify Statement
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E-Verify
- Department: Market Technology Team
- Schedule: Monday - Friday, 8 hour shift
- Location: Tulsa, OK
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.
Responsibilities
Portfolio Management - Defines expectations for team regarding how a comprehensive portfolio will be built and assigned to team members. Develop mechanism for tracking initiative health and proactively identify risks requiring attention.
Governance - Defines and oversees demand management expectations for team and partners. Including but not limited to process for ideation, vetting and decision making.
Escalations and Problem Resolution - Serves as the primary point within the market for partners and team members to escalate technology problems with both projects and routine operations. Skilled in independently assessing the issue and owning the engagement of the appropriate stakeholders to overcome.
Expert Advising - Creates a culture of advising market partners in their technology interests via persuasion, influence, negotiation and compromise. Director and team know how to say "no" without saying no and eliminate order taking mentality.
Relationship Management (market) - Develop and maintain strong relationship with market leaders at various levels resulting in a dynamic where the partners consider the Director their primary point of contact for technology interests and challenges.
Relationship Management (AT) - Develop a network of trusting relationships with peers throughout the larger AT organization who you directly engage to explore opportunities and overcome challenges.
Team Culture - Create a culture of ownership and accountability within the team. Ensure team approaches their work as problem solvers (versus problem admiration) - and approaches their work in a way that demonstrates a "We" culture with their AT colleagues (as opposed to "us vs them")
Requirements
Education:
- High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.
- Healthcare IT experience
- Leadership experience
When you join Ascension, you join a team of over 134,000 individuals across the country committed to a Mission of serving others and providing compassionate, personalized care to all. Our inclusive culture, continuing education programs, career coaches and benefit offerings are just a few of the resources and tools that team members can use to create a rewarding career path. In fact, Ascension spent nearly $46 million in tuition assistance alone to support associate growth and development. If you are looking for a career where you can grow and make a difference in your community, we invite you to join our team today.
Equal Employment Opportunity Employer
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Pay Non-Discrimination Notice
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
E-Verify Statement
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E-Verify
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