Revenue Cycle Supervisor

University of Colorado Medicine (CU Medicine) is the region’s largest and most comprehensive multi-specialty physician group practice. The CU Medicine team delivers business operations, revenue cycle and administrative services to support the patients of over 4,000 University of Colorado School of Medicine physicians and advanced practice providers. These providers bring their unparalleled expertise at the forefront of medicine to deliver trusted, compassionate health care services at primary and specialty care clinics as well as facilities operated by affiliate hospitals of the University of Colorado.

We are seeking a motivated Revenue Cycle Supervisor to join our Accounts Receivable Resolution team.

This job can be performed 100% remotely, and out of state candidate will be considered.

The Revenue Cycle Supervisor is responsible for direct oversight of day-to-day activities for assigned ARR Team(s). The individual in this position will monitor workload and processes to ensure timely resolution of outstanding insurance receivables and will review performance standards with each team member to ensure compliance with departmental benchmarks and goals.

Essential Duties

• Conduct daily, weekly, and monthly monitoring of the assigned teams outstanding receivables via CB and reports. (Reports to include but not limited to KaVart and MyBi.)
• Make appropriate changes to address any issues or trends after review with Accounts Receivable Resolution Manager.
• Research and identify denial trends and collaborate with insurance carriers, fee coordination, and others to resolve issues and reduce impact to the receivables.
• Document, communicate and provide training on all findings to the department after review with Accounts Receivable Resolution Manager.
• Ability to demonstrate and communicate a complete knowledge of CB systems and setup, team views and duties, CU MEDICINE processes, reports and databases, human resources policies and system, denial trends and status, as well as, performance expectations and standards.
• Demonstrate and communicate a complete knowledge of coding, billing and payer policies to work escalated invoices from the team.
• Assist in the training of all new employees to ensure knowledge and skills essential for effective job performance are acquired.
• Provide continuous training and education to all staff related to new department policies, changes in coding rules, changes in insurance requirements/regulations, etc.
• Monitor performance of assigned team(s) to ensure that each employee is meeting standards and that department goals are being met.
• Perform monthly quality assessments for each employee and provide constructive feedback to include action plans for improvement as needed. Quality assessments will include the random audit of accounts with a focus on- account documentation, appropriate action or follow up with insurance carrier(s), appropriate correspondence in response to denials, correct actions taken to get claims paid, etc.
• Be involved in the annual review process for each employee.
  
  

Requirements

• Requires a high school diploma, bachelor’s degree preferred.
• 3-5 years of previous supervisory experience in a medical billing environment.
• CPC certification highly preferred.
• Requires a working knowledge of AMA coding guidelines, government and commercial payer regulations, insurance contract analysis, and denial resolution.
• Must have proven leadership ability in the coordination of workflow for a staff of at 10+ personnel in a high volume, highly complex environment.
• Strong PC skills, including spreadsheet, word processing, and database applications are required. (EPIC, Athena IDX, and Excel are preferred proficiencies).
• Must have high level verbal and written communication skills with the ability to professionally interact at all levels within the organization and with external partners/contacts.
  
  

All applications MUST be submitted via our website. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

CU Medicine is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing non-discrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.

CU Medicine is dedicated to ensuring a safe and secure environment for our staff and visitors. To assist in achieving that goal, we conduct background investigations for all prospective employees prior to their employment.

The listed pay range (or hiring rate) represents CU Medicine’s good faith and reasonable estimate of the range of possible compensation at the time of posting and is based on evaluation of competitive market data.

A variety of factors, including but not limited to, internal equity, experience, and education will be considered when determining the final offer.

CU Medicine provides generous leave, health plans and retirement contributions which take your total compensation beyond the number on your paycheck. Find information about our benefits here.

CU Medicine will post all jobs for a minimum of 7 days or until 250+ applicants have been received (whichever comes first).

CU Medicine supports a Tobacco Free Workplace Environment which prohibits smoking and the use of tobacco products on CU Medicine property, Anschutz Medical Campus and adjacent business locations.