LOTTERY SALES & MARKETING MANAGER
State of Rhode Island
Date: 2 weeks ago
City: Providence, RI
Contract type: Full time
Class Definition
The position is responsible for the oversight of the Sales organization, which Retail Licensing. The position is also responsible for the overall management of Lottery sales through the Retailer network. This position requires some evening and weekend hours.
Additional Responsibilities Include
Identify potential new retail partners and proactively promote and grow the number of retail partners.
Establish sales goals by route
Ensure the Sales team meets or exceeds sales goals, tracking performance, and implementing corrective actions if necessary.
Review sales data by route and advise Sales Reps/Assistant Sales Reps as to the most effective techniques for the promotion of Lottery products.
Monitor reports to ensure maximum productivity from the Sales organization.
Lead monthly team meetings to discuss results, introduce new policies or review policy changes, and share best practices.
Maintain a customer focused, professional, efficient Sales function which address retailer's concerns promptly and effectively.
Plan and optimize sales routes.
Benchmark and report on lottery sales costs and productivity in other states/jurisdictions in comparison to RIL.
Develop and maintain written policies and procedures for the various functional areas of the Sales organization, i.e., Sales Representatives, Tele-Sales, Licensing.
Ensure Lottery's Policies, Rules and Regulations, and Sales policies and procedures are kept current and followed.
Prepare and submit to the Director monthly performance evaluations of each Sales Rep/Assistant Sales Rep.
Responsible for Retailer licensing process, including new applications and renewals.
Responsible for documenting violation notifications to Retailers of any Lottery Rules and Regulations.
Maintain, and ensure the Sales Representatives maintain, a comprehensive knowledge of the Lottery's products, services, and promotional campaigns to effectively present to customers.
The successful candidate must be a team player, open to new challenges and curious.
Required Qualifications For Appointment
Education: Minimum of a high school diploma; a bachelor's degree in business or marketing, or a related field, is preferred.
Experience: At least 10 years of combined experience in route sales and sales management, preferably within the lottery industry.
Skills
Strong sales and negotiation skills
Excellent communication and interpersonal skills
Ability to manage time and prioritize effectively
Analytical skills and ability to interpret sales data
Attention to detail
Proficiency in MS Office
Ability to manage multiple tasks at one time.
Other: This position requires the ability to lift 15 pounds, a valid RI, CT, or MA driver's license, and a clean driving record.
For information regarding the benefits available to State of Rhode Island employees, please visit the Office of Employee Benefits' website at http://www.employeebenefits.ri.gov/.
Also, be advised that a new provision in RI General Law 35-6-1 was enacted requiring direct deposit for all employees. Specific to new hires, the law requires that all employees hired after September 30, 2014 participate in direct deposit. Accordingly, any employee hired after this date will be required to participate in the direct deposit system. At the time the employee is hired, the employee shall identify a financial institution that will serve as a personal depository agency for the employee.
The position is responsible for the oversight of the Sales organization, which Retail Licensing. The position is also responsible for the overall management of Lottery sales through the Retailer network. This position requires some evening and weekend hours.
Additional Responsibilities Include
Identify potential new retail partners and proactively promote and grow the number of retail partners.
Establish sales goals by route
Ensure the Sales team meets or exceeds sales goals, tracking performance, and implementing corrective actions if necessary.
Review sales data by route and advise Sales Reps/Assistant Sales Reps as to the most effective techniques for the promotion of Lottery products.
Monitor reports to ensure maximum productivity from the Sales organization.
Lead monthly team meetings to discuss results, introduce new policies or review policy changes, and share best practices.
Maintain a customer focused, professional, efficient Sales function which address retailer's concerns promptly and effectively.
Plan and optimize sales routes.
Benchmark and report on lottery sales costs and productivity in other states/jurisdictions in comparison to RIL.
Develop and maintain written policies and procedures for the various functional areas of the Sales organization, i.e., Sales Representatives, Tele-Sales, Licensing.
Ensure Lottery's Policies, Rules and Regulations, and Sales policies and procedures are kept current and followed.
Prepare and submit to the Director monthly performance evaluations of each Sales Rep/Assistant Sales Rep.
Responsible for Retailer licensing process, including new applications and renewals.
Responsible for documenting violation notifications to Retailers of any Lottery Rules and Regulations.
Maintain, and ensure the Sales Representatives maintain, a comprehensive knowledge of the Lottery's products, services, and promotional campaigns to effectively present to customers.
The successful candidate must be a team player, open to new challenges and curious.
Required Qualifications For Appointment
Education: Minimum of a high school diploma; a bachelor's degree in business or marketing, or a related field, is preferred.
Experience: At least 10 years of combined experience in route sales and sales management, preferably within the lottery industry.
Skills
Strong sales and negotiation skills
Excellent communication and interpersonal skills
Ability to manage time and prioritize effectively
Analytical skills and ability to interpret sales data
Attention to detail
Proficiency in MS Office
Ability to manage multiple tasks at one time.
Other: This position requires the ability to lift 15 pounds, a valid RI, CT, or MA driver's license, and a clean driving record.
For information regarding the benefits available to State of Rhode Island employees, please visit the Office of Employee Benefits' website at http://www.employeebenefits.ri.gov/.
Also, be advised that a new provision in RI General Law 35-6-1 was enacted requiring direct deposit for all employees. Specific to new hires, the law requires that all employees hired after September 30, 2014 participate in direct deposit. Accordingly, any employee hired after this date will be required to participate in the direct deposit system. At the time the employee is hired, the employee shall identify a financial institution that will serve as a personal depository agency for the employee.
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