IT Application Engineer

Job Description

Overview:

The Application Engineer is the premier customer-facing role serving as an advisor, subject-matter expert, and delivery partner for our customers. As an experienced Engineer with a focus on solution implementation, you’ll be responsible for guiding our customers from concept to go-live and rollout. You are a passionate technologist who is up to date on the latest technologies, can dive into processes, and loves applying your skills to solve a customer challenge.

Responsibilities:

Deliver Solutions (30%)

• Work independently to develop solutions based on requirements using AWG standards.
• Work with other team members on various solutions.
• Deliver technical solutions with the highest quality and on time, on budget.
  
  

Support Availability and Services (40%)

• Troubleshoot and develop a solution to the problem.
• Collaborate with other developers and other support engineers.
• Being on-call.
  
  

Develop IT Strategy (15%)

• Collaborate with customers to understand their business problems or needs and desired outcomes.
• In collaboration with other members of the team, build reusable assets and materials that enable the AWG community.
  
  

Development and Continuous Improvement Culture (15%)

• Work closely with team members to develop, troubleshoot, and deliver solutions.
• Continuous improvement mentality.
• Open to receive and give constructive feedback.
  
  

Requirements:

Previous Experience & Education:

• Bachelor’s degree in software engineering, computer science, computer information systems, or related degree, or experience.
• Minimum 5 years of Application Development experience.
• Retail, wholesale, or Consumer Product Goods industry experience.
• Experience developing applications and services.
• Experience executing on the organizational operation vision and goals, in alignment with department leadership.
• Solid experience with full SDLC – requirements, design, development, testing, and deployment using waterfall and/or agile methodologies.
• Experience working with relational databases.
  
  

Knowledge & Skills:

• Experience with Java, Java EE application development
• Knowledge of Azure/AWS/ cloud or managed services.
• Strong analytical and problem-solving skills.
• Demonstrated knowledge of multiple technologies over career and ability to learn new technologies.
• Ability to work as a committed member of a cross-functional team, sharing ideas and inputs from different perspectives in working towards delivering an exceptional product experience.
• Knowledge of microservices architecture.
• Knowledge in designing, developing, and implementing high performing, large scale, and complex systems including integration with third-party applications.
• Knowledge of event-based/message architecture.
• Knowledge in solution evaluation/selection and implementation for large scale, and complex environments.
• Add additional skills required for the level from the progression grid below