IT Specialist

This job was posted by https://www.kansasworks.com : For more

information, please see: https://www.kansasworks.com/jobs/13302102

• Job Title:** IT Specialist
• Department:** IT
• Reports To:** IT Manager
• FLSA Status:** Non-Exempt
• Review Date:** 5/13/25
• Nothing in this job description restricts management\'s right to assign
  
  

or reassign duties and responsibilities to this job at any time.*

Summary

Assist the IT Manager with system upgrades, resolve user queries, and

optimize our technology infrastructure to align with business goals.

This role will troubleshoot issues, provide technical expertise to

ensure all operations run smoothly, and will help drive efficiency and

innovation while safeguarding our digital assets.

ESSENTIAL DUTIES And RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform

each essential duty satisfactorily.

• Installing, configuring, and maintaining hardware, software, VOIP
  
  

phones system, and network administration.

• Troubleshooting IT issues, resolving system outages, and providing
  
  

technical support.

• Monitoring system performance and ensuring optimal uptime for all IT
  
  

resources.

• IT security protocols to protect systems from potential threats and
  
  

vulnerabilities.

• Managing inventory for IT equipment and recommending necessary
  
  

upgrades or replacements.

• Documenting IT policies, procedures, and troubleshooting guides for
  
  

internal use.

• Conducting periodic system analysis and audits to ensure compliance
  
  

with organizational IT standards.

• Collaborating with other departments to understand technology
  
  

requirements and integrate new technologies.

• Manage user accounts/email configurations, permissions, and access
  
  

controls within IT systems.

• Create/modify Active Directory Group Policies as required.
• Monitor Windows Server/Exchange Server for issues and improvements.
• Create/Modify network VLANs and ACLs for network security.
• Review and monitor SAN performance for virtualized environment.
• Utilize VMware Vsphere for system performance, creation of new VMs
  
  

for server/desktop-based environments and troubleshooting for

issues.

• Daily review of system wide backups and restoring files as required.
• Respond to technical support tickets from employees or departments
  
  

facing technical difficulties.

• Conduct training and guidance sessions on tools, IT security
  
  

practices, and system usage.

• Run new data cabling and terminate as required.
• Promotes and utilizes standard safety practices
  
  

Supervisory Responsibilities

• None
  
  

EDUCATION And/or EXPERIENCE, CERTIFICATIONS

• Associates Degree in Information Technology, Computer Science and 1
  
  

year of demonstrable experience as an IT specialist or in technical

support, system analysis, network administration, or a related role

• or 3+ years of demonstrable experience as an IT specialist or in
  
  

technical support, system analysis, network administration, or a

related role.

Knowledge, Skills And Abilities

The knowledge, skills and abilities described here are representative of

those that must be met by an employee to successfully perform the

essential functions of this job. Reasonable accommodations may be made

To Enable Individuals With Disabilities To Perform The Essential

functions.

Basic math skills

Strong organizational skills

Strong time management skills

Strong working knowledge of Microsoft Office Programs

Moderate working knowledge of Windows Server/Desktop, Active

Directory/Group Policys, Microsoft Powershell and network technologies.

Moderate working knowledge of Microsoft Exchange Server and

administration, email filters

Working knowledge of Virtualization Technologies (VMware, Linux).

Knowledge of Network Technologies to include LAN Concepts, VLANs,

switching, oint-to-Point, wireless systems, ACL, firewalls, SAN, iSCSI.

Backup systems (Backup Exec)

Moderate verbal communication skills

Moderate written communication skills

Skill in customer service with the ability to identify customer

concerns, and refer to the appropriate staff, as necessary, to ensure a

satisfactory resolution

Ability to work in a fast-paced environment while meeting critical

deadlines

Moderate analytical skills

Strong problem-solving skills

Ability to adapt to change

Ability to multi-task

Ability to act with integrity, profession