Lead Production
Goodwill West Texas
Date: 3 weeks ago
City: San Angelo, TX
Contract type: Full time
**Lead Production**
**FT Hourly**
**College Hills, San Angelo, TX**
**POSITION SUMMARY: Responsible for maintaining DSU production flow and meeting or exceeding production goals, while ensuring an excellent customer experience for our donors. Maintain a safe and clean worksite and promote guidelines and processes. Works with Manager in supervising and providing training opportunities to employees.**
Education / Experience
**6 months Goodwill or supervisory experience required**
**High School/GED preferred**
Qualifications / Specific Skills / Knowledge
**Ability to supervise and motivate employees.**
**Ability to handle the needs of barrier/disabled employees in a sensitive and effective manner.**
**Ability to communicate appropriately with coworkers and donors**
**Ability to operate all equipment necessary to perform their duties**
**Ability to handle goods throughout the DSU**
**Ability to stand and walk for long periods**
**Ability to stoop and bend**
**Willing to perform tasks necessary to ensure continuous operations**
**Ability to work varied hours and days as business dictates**
**Valid Texas drivers license required**
RESPONSIBILITIES And DUTIES
**(E - Essential function of job duties)**
**Responsible for consistently monitoring process flow (donated/new goods) and making process improvements as necessary. (E)**
**Ensure that each customer receives outstanding customer service by promoting a customer friendly environment. Greet, acknowledge and express genuine concern for customers and their needs. (E)**
**Lead team in offering an excellent customer experience at the donation door. Ensure donations are accepted graciously, every customer is thanked and a receipt is offered to each donor. (E)**
**Make appropriate decisions in a variety of situations including but not limited to altercations, medical emergencies, theft, power failure, inclement weather, etc. (E)**
**Must be able to perform all aspects of the donation process and ensure smooth flow of quality donations. (E)**
**Ensure produced goods meet company standards and are distributed to each store or area appropriately (E)**
**Expertly and efficiently operate and troubleshoot tagger computer system. Lead team in tagging process and ensure process are followed appropriately. (E)**
**Display solid product knowledge and value of donated goods. (E)**
**Coach and educate new staff, as well as provide ongoing training.**
**Responsible for accurately maintaining production records and production goals. (E)**
**Monitor and report staff productivity, scheduling, and other issues to Manager. (E)**
**Lead team in conducting regular safety checks (E)**
**Maintain security protocol regarding passwords, money handling and safeguarding the facility (E)**
**Adhere to and enforce all company policies, procedures and practices including pricing and loss prevention. (E)**
**Monitor supplies and equipment and takes action as necessary (E)**
**Communicate appropriately and positively with co-workers and others. (E)**
**Perform other duties and responsibilities as assigned by supervisor.**
**FT Hourly**
**College Hills, San Angelo, TX**
**POSITION SUMMARY: Responsible for maintaining DSU production flow and meeting or exceeding production goals, while ensuring an excellent customer experience for our donors. Maintain a safe and clean worksite and promote guidelines and processes. Works with Manager in supervising and providing training opportunities to employees.**
Education / Experience
**6 months Goodwill or supervisory experience required**
**High School/GED preferred**
Qualifications / Specific Skills / Knowledge
**Ability to supervise and motivate employees.**
**Ability to handle the needs of barrier/disabled employees in a sensitive and effective manner.**
**Ability to communicate appropriately with coworkers and donors**
**Ability to operate all equipment necessary to perform their duties**
**Ability to handle goods throughout the DSU**
**Ability to stand and walk for long periods**
**Ability to stoop and bend**
**Willing to perform tasks necessary to ensure continuous operations**
**Ability to work varied hours and days as business dictates**
**Valid Texas drivers license required**
RESPONSIBILITIES And DUTIES
**(E - Essential function of job duties)**
**Responsible for consistently monitoring process flow (donated/new goods) and making process improvements as necessary. (E)**
**Ensure that each customer receives outstanding customer service by promoting a customer friendly environment. Greet, acknowledge and express genuine concern for customers and their needs. (E)**
**Lead team in offering an excellent customer experience at the donation door. Ensure donations are accepted graciously, every customer is thanked and a receipt is offered to each donor. (E)**
**Make appropriate decisions in a variety of situations including but not limited to altercations, medical emergencies, theft, power failure, inclement weather, etc. (E)**
**Must be able to perform all aspects of the donation process and ensure smooth flow of quality donations. (E)**
**Ensure produced goods meet company standards and are distributed to each store or area appropriately (E)**
**Expertly and efficiently operate and troubleshoot tagger computer system. Lead team in tagging process and ensure process are followed appropriately. (E)**
**Display solid product knowledge and value of donated goods. (E)**
**Coach and educate new staff, as well as provide ongoing training.**
**Responsible for accurately maintaining production records and production goals. (E)**
**Monitor and report staff productivity, scheduling, and other issues to Manager. (E)**
**Lead team in conducting regular safety checks (E)**
**Maintain security protocol regarding passwords, money handling and safeguarding the facility (E)**
**Adhere to and enforce all company policies, procedures and practices including pricing and loss prevention. (E)**
**Monitor supplies and equipment and takes action as necessary (E)**
**Communicate appropriately and positively with co-workers and others. (E)**
**Perform other duties and responsibilities as assigned by supervisor.**
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