Lead Production

Goodwill West Texas


Date: 12 hours ago
City: San Angelo, TX
Contract type: Full time
**Lead Production**

**FT Hourly**

**College Hills, San Angelo, TX**

**POSITION SUMMARY: Responsible for maintaining DSU production flow and meeting or exceeding production goals, while ensuring an excellent customer experience for our donors. Maintain a safe and clean worksite and promote guidelines and processes. Works with Manager in supervising and providing training opportunities to employees.**

Education / Experience

**6 months Goodwill or supervisory experience required**

**High School/GED preferred**

Qualifications / Specific Skills / Knowledge

**Ability to supervise and motivate employees.**

**Ability to handle the needs of barrier/disabled employees in a sensitive and effective manner.**

**Ability to communicate appropriately with coworkers and donors**

**Ability to operate all equipment necessary to perform their duties**

**Ability to handle goods throughout the DSU**

**Ability to stand and walk for long periods**

**Ability to stoop and bend**

**Willing to perform tasks necessary to ensure continuous operations**

**Ability to work varied hours and days as business dictates**

**Valid Texas drivers license required**

RESPONSIBILITIES And DUTIES

**(E - Essential function of job duties)**

**Responsible for consistently monitoring process flow (donated/new goods) and making process improvements as necessary. (E)**

**Ensure that each customer receives outstanding customer service by promoting a customer friendly environment. Greet, acknowledge and express genuine concern for customers and their needs. (E)**

**Lead team in offering an excellent customer experience at the donation door. Ensure donations are accepted graciously, every customer is thanked and a receipt is offered to each donor. (E)**

**Make appropriate decisions in a variety of situations including but not limited to altercations, medical emergencies, theft, power failure, inclement weather, etc. (E)**

**Must be able to perform all aspects of the donation process and ensure smooth flow of quality donations. (E)**

**Ensure produced goods meet company standards and are distributed to each store or area appropriately (E)**

**Expertly and efficiently operate and troubleshoot tagger computer system. Lead team in tagging process and ensure process are followed appropriately. (E)**

**Display solid product knowledge and value of donated goods. (E)**

**Coach and educate new staff, as well as provide ongoing training.**

**Responsible for accurately maintaining production records and production goals. (E)**

**Monitor and report staff productivity, scheduling, and other issues to Manager. (E)**

**Lead team in conducting regular safety checks (E)**

**Maintain security protocol regarding passwords, money handling and safeguarding the facility (E)**

**Adhere to and enforce all company policies, procedures and practices including pricing and loss prevention. (E)**

**Monitor supplies and equipment and takes action as necessary (E)**

**Communicate appropriately and positively with co-workers and others. (E)**

**Perform other duties and responsibilities as assigned by supervisor.**

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