Concierge | Country Club of Asheville

Country Club of Asheville is seeking a Concierge to join our team. This position is the first face of the club. Responsibilities include include welcoming members, answering questions and providing support to the Clubhouse operations.

Full-time positions offer outstanding benefits including medical, dental, vision, life, 401(k), paid time off, and a daily complimentary staff meal.

Country Club of Asheville is a McConnell Golf Property. To learn more about the club, please visit our website at ccofasheville.com. To learn more about McConnell Golf, please visit www.mcconnellgolf.com.

Responsibilities

• Manages concierge needs on a daily basis.
• Directs and assists members and guests in locating daily private functions/events.
• Manages the telephone communication to and from the desk.
• Takes corrective action in the event of problems. Makes recommendations on improvements.
• Greets members and guests, handles reservations as requested.
• Attends meetings, seminars and training courses as requested providing input as required.
• Answers employee/club work-related inquires.
• Reports equipment or fixtures not up to standards.
• Must be knowledgeable of Employee Handbook and Policies.
• Administrative support and duties as assigned by General Manager.
  
  
  

Education And/or Experience

• High School diploma or GED.
• Proficient in Microsoft Word, Excel and Point of Sale systems; capable of creating Excel spread sheets.
  
  
  

Job Knowledge, Core Competencies and Expectations

• Knowledge of club’s dining reservations system and procedures.
• Able to handle multiple tasks and pressure.
• Must follow all health and safety guidelines.
• Knowledge of and ability to perform required role during emergency situations.
  
  
  

Licenses And Special Requirements

• Available to work Tuesday - Saturday
  
  
  

Physical Demands and Work Environment

• Must be able to keep composure during periods of high incoming phone calls and/or in-person requests.
• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
• Push, pull or lift up to 50 pounds.
• Continuous repetitive motions.
• Work in hot, humid and noisy environment.
  
  
  

USD $14.00 - USD $16.00 /Hr.