Digital Media + Communications Specialist
State of North Carolina
Date: 2 weeks ago
City: Raleigh, NC
Contract type: Full time
Description of Work
The Digital Media + Communications Specialist's role has two major responsibilities: managing and maintaining the NC Department of Commerce’s (NCDOC) social media accounts and website and performing other general public information duties. As part of the Communications team, the Digital Media + Communications Specialist will be entrusted with making the best decisions regarding content creation, organization and placement of social media and web content, maintaining NCDOC’s digital media presence and aligning it with the department’s mission and goals. This role will use sound judgement and initiative in handling sensitive information and have the ability to establish and maintain effective working relationships with media representatives as well as employees within the department and others contacted in the course of work.
Responsibilities Include, But Are Not Limited To
The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience Requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of Experience and Education listed on the application (additional statement below).
Bachelor's degree in communications, public relations, public affairs, journalism, English, or related field from an appropriately accredited institution; or an equivalent combination of education and experience.
Supplemental and Contact Information
About The Department Of Commerce
The North Carolina Department of Commerce is the state's lead agency for economic, community and workforce development. The department works with local, regional, national and international organizations to fulfill its mission to improve the economic well-being and quality of life for all North Carolinians.
Commerce is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
Our Agency uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. All applicants must complete and submit a state application for employment using the NEOGOV Online Job Application System (OSHR - Work for NC) for the State of North Carolina.
For consideration for this vacancy, all applicants must complete an on-line application using this link, https://www.governmentjobs.com/Applications/Index/northcarolina. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting close date will be evaluated for consideration.
Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education. If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
Our Agency supports Executive Order 303 which seeks to re-employ individuals that were previously incarcerated. Formerly incarcerated individuals are invited to apply for any vacant Commerce position(s) in which they believe they are qualified.
By providing the requested information, you certify that you have given true, accurate and complete information on this attachment to the best of your knowledge. In the event confirmation is needed in connection with your work, you authorize educational institutions, associations, registration and licensing boards, and others to furnish whatever detail is available concerning your qualifications. You authorize investigation of all statements made in this application and understand that false information or documentation, or a failure to disclose relevant information may be grounds for rejection of your application, disciplinary action or dismissal if you are employed, and(or) criminal action. You further understand that dismissal upon employment shall be mandatory if fraudulent disclosures are given to meet position qualifications (Authority: GS 126-30, GS 14- 122.1).
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification. For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855.524.5627.
Ruth Evans
North Carolina Department of Commerce
NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.
For Permanent And Time-limited Appointments
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.
01
By providing the requested information, you certify that you have given true, accurate and complete information on this attachment to the best of your knowledge. In the event confirmation is needed in connection with your work, you authorize educational institutions, associations, registration and licensing boards, and others to furnish whatever detail is available concerning your qualifications. You authorize investigation of all statements made in this application and understand that false information or documentation, or a failure to disclose relevant information may be grounds for rejection of your application, disciplinary action or dismissal if you are employed, and(or) criminal action. You further understand that dismissal upon employment shall be mandatory if fraudulent disclosures are given to meet position qualifications (Authority: GS 126-30, GS 14- 122.1).
The answers to the supplemental questions associated with this vacancy are verified against the education and work experience documented in the "Education" and "Work Experience" sections of the application. Qualifying credit will be given for completed education and work experience that is documented in the respective sections. Please affirm by checking the following selection.
The recruitment for this position is $41,655.00 - $55,435.00? If offered this position, are you willing to accept a salary within the posted recruitment?
Do you have experience in journalistic, communication and/or publication principles and practices?
Do you have experience with social media engagement, management, online listening and analytics?
Do you have experience using technology associated with web design, social media and/or digital communication?
Do you have knowledge of acceptable standards and best practices for social and digital media?
- This is a Time-Limited Position.**
- Depending on the business need and job suitability, this position may be a candidate for telework, subject to management approval. **
The Digital Media + Communications Specialist's role has two major responsibilities: managing and maintaining the NC Department of Commerce’s (NCDOC) social media accounts and website and performing other general public information duties. As part of the Communications team, the Digital Media + Communications Specialist will be entrusted with making the best decisions regarding content creation, organization and placement of social media and web content, maintaining NCDOC’s digital media presence and aligning it with the department’s mission and goals. This role will use sound judgement and initiative in handling sensitive information and have the ability to establish and maintain effective working relationships with media representatives as well as employees within the department and others contacted in the course of work.
Responsibilities Include, But Are Not Limited To
- Writing, updating, and organizing content for the Department’s public facing website and internal website.
- Providing design and content management support for the NCDOC public facing website and internal website.
- Implementing the day-to-day social media strategy and crafting daily engaging content that supports NCDOC services, programs and initiatives.
- Conducting regular content analysis and convey best practices for social and digital media in strategic planning and implementation.
- Completing other public information duties as needed, including writing news releases, articles or proclamations, creating content for collateral materials such as fact sheets or brochures, event preparation, and other tasks as assigned.
The Knowledge, Skills and Abilities listed below, along with the Minimum Education and Experience Requirements, are REQUIRED to qualify for this position. We will not review resumes in lieu of Experience and Education listed on the application (additional statement below).
- Demonstrated experience of journalistic, communication and/or publication principles and practices.
- Demonstrated experience with social media engagement, management, online listening and analytics.
- Demonstrated experience using technology associated with web design, social media and/or digital communication.
- Demonstrated knowledge of acceptable standards and best practices for social and digital media.
Bachelor's degree in communications, public relations, public affairs, journalism, English, or related field from an appropriately accredited institution; or an equivalent combination of education and experience.
Supplemental and Contact Information
About The Department Of Commerce
The North Carolina Department of Commerce is the state's lead agency for economic, community and workforce development. The department works with local, regional, national and international organizations to fulfill its mission to improve the economic well-being and quality of life for all North Carolinians.
Commerce is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job.
Our Agency uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. All applicants must complete and submit a state application for employment using the NEOGOV Online Job Application System (OSHR - Work for NC) for the State of North Carolina.
- PLEASE NOTE**It is critical to our screening and salary determination process that applications contain comprehensive information. Information should be provided in the appropriate areas to include the beginning and ending dates of jobs worked, education with the date graduated, all work experience, and certificates/licenses. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. Resumes will not be accepted in lieu of completing this application. Answers to Supplemental Questions must refer to education or work experience listed on this application to receive credit. Degrees must be received from appropriately accredited institutions. To receive credit for your work history and credentials, you must list the information on the online application form. Any information omitted from the application cannot be considered in screening for qualifying credit. Attached or incorporated resumes (including Text resumes on application form) WILL NOT be used for screening for qualifying credit. Please make sure you complete the application in full. "See Resume" or "See Attachment" will NOT be accepted and will be considered an incomplete application and will not be processed.
For consideration for this vacancy, all applicants must complete an on-line application using this link, https://www.governmentjobs.com/Applications/Index/northcarolina. If multiple applications are submitted to an individual posting, only the most recent application received prior to the posting close date will be evaluated for consideration.
Applications for positions requiring specific coursework must be accompanied by a copy of the applicant's transcript. If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education. If applicants earned college credit hours but did not complete a degree program, they must attach an unofficial transcript to each application to receive credit for this education.
- INCLUDE ALL RELEVANT EDUCATION, WORK EXPERIENCE IN THE DESIGNATED EDUCATION AND WORK HISTORY SECTION ON THE FORMAL APPLICATION***
- Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
- Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax.
- If applicants earned a foreign degree, foreign degrees require an official evaluation for U.S. equivalency, and must be submitted to Human Resources for verification. There are several organizations that perform this specialized service, feel free to use any service of your choosing. The National Association of Credential Evaluation Services (NACES) has several options on their website that can provide credential verification: https://www.naces.org/members
Our Agency supports Executive Order 303 which seeks to re-employ individuals that were previously incarcerated. Formerly incarcerated individuals are invited to apply for any vacant Commerce position(s) in which they believe they are qualified.
By providing the requested information, you certify that you have given true, accurate and complete information on this attachment to the best of your knowledge. In the event confirmation is needed in connection with your work, you authorize educational institutions, associations, registration and licensing boards, and others to furnish whatever detail is available concerning your qualifications. You authorize investigation of all statements made in this application and understand that false information or documentation, or a failure to disclose relevant information may be grounds for rejection of your application, disciplinary action or dismissal if you are employed, and(or) criminal action. You further understand that dismissal upon employment shall be mandatory if fraudulent disclosures are given to meet position qualifications (Authority: GS 126-30, GS 14- 122.1).
Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account and click "Application Status." If you are selected for an interview, you will be contacted by management. If you are no longer under consideration, you will receive an email notification. For technical issues with your application, please call the GovernmentJobs.com Applicant Support Help Line at 855.524.5627.
Ruth Evans
North Carolina Department of Commerce
NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types.
For Permanent And Time-limited Appointments
Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.
01
By providing the requested information, you certify that you have given true, accurate and complete information on this attachment to the best of your knowledge. In the event confirmation is needed in connection with your work, you authorize educational institutions, associations, registration and licensing boards, and others to furnish whatever detail is available concerning your qualifications. You authorize investigation of all statements made in this application and understand that false information or documentation, or a failure to disclose relevant information may be grounds for rejection of your application, disciplinary action or dismissal if you are employed, and(or) criminal action. You further understand that dismissal upon employment shall be mandatory if fraudulent disclosures are given to meet position qualifications (Authority: GS 126-30, GS 14- 122.1).
- I attest to the above statement in accordance with GS 126-30, GS 14-122.1.
The answers to the supplemental questions associated with this vacancy are verified against the education and work experience documented in the "Education" and "Work Experience" sections of the application. Qualifying credit will be given for completed education and work experience that is documented in the respective sections. Please affirm by checking the following selection.
- I acknowledge that per the above statement, I will be given consideration for qualifying credit for all education or work experience included in the "Education" and "Work Experience" section of the application.
The recruitment for this position is $41,655.00 - $55,435.00? If offered this position, are you willing to accept a salary within the posted recruitment?
- Yes
- No
Do you have experience in journalistic, communication and/or publication principles and practices?
- Yes
- No
Do you have experience with social media engagement, management, online listening and analytics?
- Yes
- No
Do you have experience using technology associated with web design, social media and/or digital communication?
- Yes
- No
Do you have knowledge of acceptable standards and best practices for social and digital media?
- Yes
- No
- Required Question
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