Teller I

This job was posted by https://www.kansasworks.com : For more

information, please see: https://www.kansasworks.com/jobs/13300295

[Come be a part of something greater! Great Southern Bank is committed

to fostering an environment where everyone can contribute and succeed at

every level. By embracing diversity, we celebrate and value differences

in age, outlook, cultural background, lifestyle and physical ability. We

offer career opportunities and advancement across a wide range of

disciplines. Ranked top ten in Forbes Best Bank four years in a row.

Come join our team of customer service experts today!]{#isPasted}

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**General Description**

Provides a variety of customer service functions, including product

referrals and meeting Banking Center Associate Standards. Provide

exemplary customer service. Process a variety of financial transactions

in a timely and accurate manner. Maintain security of assigned cash,

balancing each days transactions and verifying cash totals.

**Essential Duties and Responsibilities**

• Accountable for representing the bank in a courteous and
  
  

professional manner; knowledgeable of 5 Winning Ways of Customer

Service and implements on a daily basis. Meets or exceeds Secret

Shop score expectations. This duty is performed about 20% of the

time.

• Has a basic working knowledge of and routinely refers customers to
  
  

appropriate Great Southern services and products. Meets or exceeds

referrals expectations. Consistently and accurately uses CRM

program. This duty is performed about 20% of the time.

• Responsible for balancing each days transactions and verifying cash
  
  

totals. Responsible for locating any cash differences and ensuring

that they are properly documented and reviewed. Meets or exceeds

balancing expectations. This duty is performed about 20% of the

time.

• Processes all transactions efficiently and accurately. Meets or
  
  

exceeds POD error expectations. This duty is performed about 15% of

the time.

• Maintain confidentiality of customer account information, security
  
  

alarm codes, and general codes used within the facility. Ensures

effective implementation of bank security policies and procedures,

and attends annual BSA and Security training. This duty is performed

about 10% of the time.

• Ensures full compliance with and implementation of all bank policies
  
  

and procedures. Is familiar with and has working knowledge of

appropriate banking regulations. This duty is performed about 15% of

the time.

• Maintains regular and reliable attendance, punctuality and personal
  
  

appearance. Reads, writes, and communicates in a clear and efficient

manner via various types of correspondence, such as, in person,

phone, email, letters, etc. Adheres to all company policies and

procedures, as well as all applicable banking rules, regulations,

and laws (including BSA/AML).

• Performs any other related duties as required or assigned.