Organizational Change Management Consultant

Company Description

Why Wellmark: We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today!

Learn more about our unique benefit offerings here.

Want to know more? You can learn about life at Wellmark here.

Job Description

Bring your expertise in organizational change to a role that drives impact across the enterprise.

As an Organizational Change Management Consultant, you will play a pivotal role in enabling successful adoption of strategic initiatives and building enterprise-wide change capabilities. You will partner with leaders, stakeholders, and agile teams to help individuals and teams navigate transitions, adopt new practices, and achieve desired business outcomes. You will serve as both a hands-on change practitioner for high-impact projects and a coach to leaders and practitioners across the organization, equipping them with tools, methodologies, and strategies to embed lasting change. You will be a key player in maintaining and evolving the organization’s change management framework, ensuring consistency and visibility into change efforts that align with business direction.

The ideal candidate is highly relational and human-centric, bringing a blend of strategic thinking, hands-on execution, and a deep understanding of change management best practices. With experience leading enterprise-wide change initiatives, you excel at developing and implementing tailored change strategies that drive adoption and minimize resistance. You are an exceptional communicator and relationship builder, skilled at engaging stakeholders at all levels and coaching leaders to navigate change effectively. A natural collaborator, you thrive in cross-functional environments and bring strong organizational awareness, facilitation skills, and a solutions-oriented mindset. Certification in change management and a working knowledge of agile and product management methodologies are highly valued, as are the interpersonal qualities of adaptability, influence, and emotional intelligence needed to empower others to lead through transformation.

Qualifications

Required:

• Bachelor’s degree, with concentration in Learning and Development, Organizational Development, Industrial/Organizational Psychology, Human Resources Management or related field OR equivalent work experience.
• Change Management certification(s) preferred.
• 5+ years of related work experience including the following:
• Experience leading and driving enterprise change management activities and leveraging change management best practices and methodologies, including experience developing, implementing and measuring the effectiveness of change plans.
• Experience supporting or leading or leading cross-functional organizational projects.
• Demonstrated ability to work effectively across teams and groups to meet aggressive schedules.
• Exceptional written and oral communication skills — essential for interacting with key stakeholders, so as to manage, inform and influence successful outcomes.
• Experience with and deep knowledge of change management methodologies, approaches and tools.
• Strong working knowledge of industry-standard project management and agile methodologies.
• Financial knowledge to ensure that organizational change efforts are aligned with the financial perspective of the desired business benefits.
• Interpersonal skills and the ability to build relationships at all levels within the enterprise.
• Adept organizational awareness and strong negotiation/facilitation skills.
• Advanced Microsoft Office Word, Excel, and PowerPoint skills.
  
  

Additional Information

• Employ a structured change management approach to facilitate change and promote commitment to adopt the change.
• Tailor change management plans (training and orientation) to accommodate the needs of the different stakeholder groups impacted.
• Create communication strategies and plans, in partnership with the Communications Specialist, to ensure all employees are fully aware of impending changes.
• Implement actionable and targeted plans to enable effective transitions, drive adoption and mitigate resistance.
• Assess organizational change readiness and perform quantitative assessment of change success and change adoption.
• Solicit feedback from stakeholders to determine the success of change management activities and ensure that behavioral changes align with strategic objectives.
• Conduct an impact assessment for stakeholders affected by the change items. Regularly reviews the stakeholder community to assess potential change fatigue.
• Work closely with leadership to identify and develop skilled change practitioners, enabling transformative change across the organization.
• Prepare and equip individuals to serve as change practitioners for change initiatives across the enterprise.
• Coach and mentor leaders to fulfill their role in leading change.
• Maintain and continuously improve organizational change management capabilities, including frameworks, methodology, tools, and metrics needed for managing organizational change activities.
• Promote and provide ongoing coaching and mentoring about change management practices to leadership, stakeholders, product managers, and project managers to increase their effectiveness in driving sustainable change.
• Work with HR to create mechanisms to discourage old behaviors and encourage new desired behaviors. This process may involve redesigning jobs and defining new behavioral competencies and performance metrics.
• Other duties as assigned.
  
  

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at [email protected]

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