Director of Business Solutions

Job Details

Description

Position Summary:

Leads the Business Solutions team overseeing the project management, development, and delivery of IT solutions aligning with the company’s strategic and operational objectives. Responsible for the planning, execution, implementation, and monitoring of projects and solutions in collaboration with the software development team and various company departments.

Position Responsibilities

• Identifies, devises, implements, and supervises projects and procedures aimed at enhancing end-user efficiency and optimizing business workflows. This encompasses tailored solutions, off-the-shelf products, SaaS platforms, and reporting tools.
• Validates and crafts business cases for application strategies and end-user solutions, such as new software deployments or custom developments, in support of strategic business objectives and growth targets.
• Directs key company projects across various departments, strategically identifying pathways to achieve set objectives.
• Works with the Director of Software Development and leaders of company departments to identify and deliver IT projects and solutions in support of company goals.
• Manages support operations for the company’s enterprise accounting system.
• Collaborates with stakeholders at all organizational levels to optimize project management processes, facilitating stakeholder meetings and ensuring effective follow-ups.
• Oversees web design personnel to deliver customer-centric and timely websites.
• Guides business workflow development teams in delivering essential process automations and workflow enhancements.
• Leads business analysis units in providing top-notch software requirements and business case documentation.
• Supervises the reporting team in designing and implementing company reporting solutions.
• Develops financial models and comparisons to support solutions implementations.
• Collaborates with Training and Marketing teams to facilitate the rollout and adoption of solution implementations.
• Manages vendor relationships, nurturing existing partnerships and exploring new opportunities for collaboration.
• Supports the CIO in onsite (Arizona) and virtual sales presentations and implementations of company software, training, and solutions at customer locations. Infrequent out of state trips.
  
  

Knowledge Skills And Abilities

• Strong experience leading enterprise projects and initiatives from inception to delivery
• Experience working with IT teams on bringing solutions to fruition from requirements gathering to end-user testing and deployment.
• Excellent interpersonal skills: outgoing & communicative, socially oriented, poised, effective in groups, articulate, persuasive in expression, strong presenter.
• Ability to quickly connect and build relationships
• Self-direction. Capacity to set personal priorities, follow-up and report as required.
• Time management; the ability to be self-directed, organized and manage multiple priorities.
• Ability to motivate staff.
• Hybrid working environment; must work 3 days a week from physical office.
  
  

Education And Work Experience

• Bachelor’s Degree and/or 5+ years of full time, paid, professional experience in an IT project management role.
• Experience leading complex company projects and initiatives a must.
• Expert level knowledge of current and future company software systems.
• Experience managing people a must.
• Experience presenting to internal or external customers a must.
• Strong background in planning, implementing, and managing change.
• PMP Certification or experience in a PMO preferred.
  
  

Physical Demands & Work Environment

• Utilizing a computer in an office setting for long periods of time.
• Utilizing personal vehicle for travel involved.
• Willing to travel to on-site and out of state locations for implementation, training, and development.