Route Service Representative
Porter's Industrial
Date: 11 hours ago
City: Bossier City, LA
Salary:
$44,200
-
$85,000
per year
Contract type: Full time

Benefits:
OVERVIEW:
Motivated, hard-worker to deliver and service customers with uniforms, mats, facility service products, and services to ensure complete customer satisfaction.
This Company Describes Its Culture as:
Customer Service-oriented—Quality and Customer Satisfaction focused
Outcome-oriented—Results-Focused with a Strong Performance Culture
Stable—Stable, Third Generation Locally Owned
Team-oriented—Cooperative and Collaborative Environment
Management:
Full-time (4 days per week, most weeks)
Pay:
From $44,200 to $85,000 per year
Compensation Package:
Physical
- Paid training
- 401(k)
- 401(k) matching
- Bonus based on performance
- Company parties
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Training & development
- Vision insurance
OVERVIEW:
Motivated, hard-worker to deliver and service customers with uniforms, mats, facility service products, and services to ensure complete customer satisfaction.
This Company Describes Its Culture as:
Customer Service-oriented—Quality and Customer Satisfaction focused
Outcome-oriented—Results-Focused with a Strong Performance Culture
Stable—Stable, Third Generation Locally Owned
Team-oriented—Cooperative and Collaborative Environment
Management:
- Service Director/Service Manager/Service Specialists
- No
Full-time (4 days per week, most weeks)
Pay:
From $44,200 to $85,000 per year
Compensation Package:
- Commission pay with $44,200 base salary
- 4-day work week
- Day shift
- No weekends
- Bossier City, LA (Required)
- Manage customer par levels to avoid overstocking flat goods.
- Manage the customer’s uniform program to ensure quality garments, avoid unnecessary ordering, and ensure customer satisfaction with their appearance and safety.
- Problem Solving—Communicate all problem situations to the customer with a plan on how to eliminate the problem. When necessary, request aid and assistance from Service Management.
- Build Rapport—Develop a good relationship with each customer by providing for their needs and following through on requests and suggestions.
- Direct Sales Products—Sell additional rental services and direct sell products to existing customers based on their needs and Porter’s assigned goals.
- Look for and report selling opportunities to both management, the Direct Sales Dept., and the New Account Sales Dept.
- Ensure customer retention by always maintaining service agreement terms.
- Daily Cash
- Company Inventory
- Delivery Vehicle
- Equipment
Physical
- Be able to climb in and out of a delivery truck while carrying product.
- Climb & Carry—Climb stairs carrying product up to 75 lbs.
- Temperatures—Withstand extreme temperatures in the Summer and Winter.
- Oral Communication—Effectively express oneself in individual and group situations.
- Written Communication—Clearly express and understand ideas in writing and in good form.
- Listening—Receive and use information from oral communication.
- Impact—Maintain personal appearance and company vehicles professionally. Create a good first impression.
- Initiative—Initiate new ideas to get the job done by going beyond the normal performance expectations of the position.
- Tolerance for Stress—Handle all situations (i.e., time pressure, deadlines, task difficulty).
- Rapport Building—Meet people easily and be liked; get along well with people and earn their trust; build rapport through listening and oral communication skills.
- Job Knowledge—Understand and implement all Company policies and procedures that affect job responsibility.
- Judgment—Develop alternative courses of action and make decisions that are based on logical assumptions and facts. Decisions must be made in the best interests of the customer and the company.
- OSHA Training/Onboarding paperwork
- Plant Training/ Product Information
- Company/Route Orientation/Ride-a-Long Training
- Business Supplies & Equipment
- Textiles/Linens
- Facilities Services
- Uniforms/Protective Apparel
- Customer Service
- Delivery
- Safe Driving
- Safe Material Handling
- Only full-time employees are eligible
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