IT & CAD Systems Administrator
DCI
Date: 11 hours ago
City: Memphis, TN
Contract type: Full time

Job Type
Full-time
Description
We are seeking a versatile and technically skilled IT & CAD Systems Administrator to support both general IT infrastructure and specialized CAD environments. This hybrid role is ideal for a proactive problem-solver who thrives in a collaborative, engineering-focused environment. The successful candidate will provide end-user technical support, manage IT systems, and administer CAD platforms including Autodesk software. In addition to technical expertise, we value strong interpersonal skills, a passion for innovation, and the ability to lead cross-functional initiatives.
Key Responsibilities:
IT Support & Systems Administration
Required:
Full-time
Description
We are seeking a versatile and technically skilled IT & CAD Systems Administrator to support both general IT infrastructure and specialized CAD environments. This hybrid role is ideal for a proactive problem-solver who thrives in a collaborative, engineering-focused environment. The successful candidate will provide end-user technical support, manage IT systems, and administer CAD platforms including Autodesk software. In addition to technical expertise, we value strong interpersonal skills, a passion for innovation, and the ability to lead cross-functional initiatives.
Key Responsibilities:
IT Support & Systems Administration
- Provide first-line technical support for hardware, software, and network issues across Windows, macOS, and mobile platforms.
- Install, configure, and maintain computer systems, software applications, and peripheral devices.
- Manage user accounts, permissions, and access controls in Active Directory, Microsoft 365, and other enterprise systems.
- Maintain IT asset inventory and ensure compliance with IT policies and security protocols.
- Support video conferencing tools, printers, and other office technology.
- Troubleshoot complex network-based loading issues with confidence and efficiency.
- Manage and maintain virtualized server environments.
- Administer Autodesk Vault environments, including configuration, deployment, and data migration.
- Support Autodesk platforms such as AutoCAD, Inventor, Factory Design, ReCap, Vault, Civil 3D, and Revit.
- Collaborate with IT and engineering teams to ensure seamless integration of CAD tools with enterprise systems.
- Manage large data sets and support Leica scanner data transfer/conversion and software workflows.
- Identify and implement automation opportunities using scripts, LISP routines, or APIs to streamline CAD and IT workflows.
- Evaluate and recommend new tools and technologies to support company growth and digital transformation.
- Document technical procedures and maintain internal knowledge bases for both IT and CAD systems.
- Interface with third-party vendors and support teams to resolve issues and lead technical projects.
- Work closely with engineers and design professionals, demonstrating a genuine enthusiasm for supporting their success.
- Communicate clearly and effectively across departments, fostering a culture of continuous improvement and knowledge sharing.
Required:
- Associate or bachelor’s degree in information technology, Engineering Technology, or a related field.
- 3+ years of experience in IT support and/or CAD administration.
- Proficiency with Windows and macOS, Active Directory, Microsoft 365, and remote desktop tools.
- Experience with Autodesk software platforms and data management tools like Autodesk Vault.
- Strong troubleshooting, communication, and organizational skills.
- Certifications such as CompTIA A+, Network+, or Autodesk Certified Professional.
- Experience with ticketing systems (e.g., ServiceNow, Zendesk) and mobile device management (MDM).
- Familiarity with CAD/BIM workflows, version control, and digital delivery processes.
- Experience with ERP systems such as IFS.
- Demonstrated ability to lead projects and manage vendor relationships.
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