Customer Service & Technical Support Specialist

Moore Solutions, Inc.


Date: 10 hours ago
City: Port Saint Lucie, FL
Contract type: Full time
Benefits:

  • Competitive salary
  • Opportunity for advancement
  • Paid time off
  • Training & development


Customer Service & Technical Support Specialist

Are you a tech-savvy individual with a passion for helping people? We're looking for a full-time, on-site Customer Service & Technical Support Specialist to join our team in Port St. Lucie, Florida!

In this customer-facing role, you'll be the first point of contact for our valued clients, providing friendly and efficient support. You'll work Monday through Friday, 8:30 AM to 5:00 PM.

What you'll do:

  • Answer incoming phone calls with a helpful and professional demeanor.
  • Manage and resolve support tickets efficiently.
  • Add and update customer information within our CRM system.
  • Assist with the setup and configuration of various CRM aspects.
  • Help the production team by adding courses to our Learning Management System (LMS).


What we're looking for:

  • Exceptional customer service skills – you're friendly, well-spoken, and enjoy interacting with people.
  • Strong IT skills and a solid technical acumen.
  • CRM experience is a must.
  • Extremely organized with a keen attention to detail.
  • A quick learner who can synthesize information effectively.


If you're a problem-solver with excellent communication skills and a knack for technology, we want to hear from you!

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