Development and Community Engagement Coordinator

Wage band range $25.00 - $38.00; however, starting pay is ultimately determined by the scope of the position, the candidate's relevant experience, and internal equity.

The Development and Community Engagement Coordinator is responsible for coordinating Casa Pacifica’s donor-related programs while overseeing educational, workplace, and outreach opportunities to engage the community in Casa Pacifica’s mission and work. The Development and Community Engagement Coordinator reports directly to the Chief Development Officer and works with a variety of individuals, groups, Angels and Amigos Auxiliaries, donors, event guests, volunteers, staff and other constituents to ensure everyone who encounters Casa Pacifica has an excellent experience. Also, the coordinator will provide backup support for Raiser’s Edge that includes reviewing and updating constituent information, managing daily donation activities, processing thank you letters, and reconciling income reports.

Attending evening/weekend meetings and events and working nights and weekends in preparation for Casa Pacifica’s fundraising events is required.

We are a diverse and inclusive team providing excellent services to all our surrounding communities. Our team members are empowered to share their identities, ideas, and perspectives. A culture built on diversity, equity and inclusivity is essential to creating a safe and healing environment at Casa Pacifica.

Duties And Responsibilities

Donor Relations

• Strategically steward new donors, event attendees, advocates and volunteers through relationship building and engagement activities.
• Assist with the development of new strategies to increase donor and volunteer engagement, satisfaction, retention and revenue growth.
• Coordinate and track all data related to group tours/volunteers requested from the website.
• Represent the organization at in-house, workplace, special, community and third-party events.
  
  

Donor and Community Outreach Correspondence

• Acts as the backstop and support to the Chief Development Officer on the following outreach activity: thank-you process for in-kind, credit card, cash and check contributions; draft and mail thank-you letters/cards to community fundraising volunteers.
• Responsible for volunteer database management; creating and updating accounts; maintaining systems for tracking gifts, volunteerism and engagement.
• Actively seek potential donors, event attendees, advocates and volunteers through various outlets including corporate businesses, local networking, social media, community groups, schools and donor relationships etc.
• Provide up to date records to Chief Development Officer and collaborate to determine and develop points of entry and primary points of contact to develop outreach and speaking opportunities for Casa Pacifica.
• Coordinates Annual Children’s Holiday Wish List Donation Drive
  
  

Business Development

• Assist the Chief Development Officer in monitoring, evaluating and expanding corporate business partnerships.
• Coordinate key partnership highlights with corporations, community groups, schools, and individuals through marketing and social media platforms with the Communications Manager.
  
  

Event and Fundraising Coordination

• Serves as internal point of contact for all fundraising activities.
• Supports the review and adjudication of fundraising event proposals.
• Coordinates contact with outside vendors for various fundraising event-related needs.
• Coordinates with local agencies to ensure Casa Pacifica remains compliant with special event policies.
• Drafts and provides administrative support for fundraising emails and newsletters.
• Supports each community fundraiser or committee with event planning details.
• Supports Chief Development Officer on all fundraising and outreach events and serves as liaison for community fundraising initiatives.
• Works with Development Team to coordinate all follow-up for fundraising events, including thank-you process, after action reports, and all fundraising reports and reconciliation in Raiser’s Edge records.
  
  

Volunteer Engagement

• Serves as liaison between Casa Pacifica and corporate groups/organizations, assists with planning and execution of group volunteer days and follow-up correspondence.
• Attends and leads large and small group service projects.
• Responsible for; assisting staff with volunteer needs assessment, managing yearly volunteer needs, creating volunteer communications, creating and tracking volunteer registration, advertising volunteer opportunities on social media, tracking volunteer hours, drafting, and mailing volunteer thank-you letters/notes.
• Responsible for recruiting, training, placement and coordination of the volunteers for the On-Campus Volunteer and Mentorship Programs, ensuing a positive impactful experience.
  
  

Raiser’s Edge Support

• Maintains database integrity by working closely with Development staff to ensure accuracy in gift and constituent entries and responds quickly and accurately to requests for changes and updates to Raiser’s Edge.
• Constituent management and donation entry: review and create individual donor, business and gift records to ensure accuracy and consistency in address listings, gift allocation, pledge payments, giving level, proper and personalized salutations, marital status, gender, matching gift agreements, contact information/limitations and any other information that is required by Development/Finance staff.
• Manages the daily donation activity, including all online and offline giving, ensures that donations are accurately coded and credited to the appropriate constituent and that daily reconciliation and income reports are complete by the end of day. Acts as a liaison as well as a point person between Development staff and Finance Department.
• Maintains confidentiality in all matters within the organization with respect to personnel, operations, and clients.
  
  

The Development Office functions as a team. All Development staff are required to help with all functions within the department and may perform other duties as assigned from time to time.

QUALIFICATIONS REQUIRED: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION and/or EXPERIENCE: Communications, Marketing Communications, or Event Planning and Management Degree with 3 + years experience.

CREDENTIALS: Proficiency in Microsoft Office applications, with a strong knowledge of Word and Excel. The position requires a working knowledge and ability to utilize various social media marketing platforms.

OTHER SKILLS AND ABILITIES: Strong interpersonal, written, verbal communication skills and the ability to work with a range of people. Detailed orientated, excellent organization skills, be self-motivated, energetic and flexible. Must have the ability to handle multiple projects and meet critical deadlines. The position requires the ability to be a team player committed to relationship-building for the agency.

Language Skills: Ability to read and interpret documents such as safety rules, operating and procedure manuals.

Communication Skills: Strong social and interpersonal communication skills are essential.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Possess the ability to deal with problems involving several concrete variables in standardized situations.

Driving Ability: Must have and maintain a current California driver's license.

What We Offer

Casa Pacifica strongly believes in providing our employees with a comprehensive and competitive total benefits package that will support them across the many needs that arise in life. In addition to the salary information listed above, employees within this position will also be eligible for the following:

• Comprehensive Benefits package,
• 401k auto enrollment at 3% with up to 5% fully vested employer matching contributions made after first year of service
• 9 paid holidays
• Medical, Dental & Vision Insurance options
• Flexible Spending and Dependent care programs
• Excellent Training opportunities – including opportunities for CEUs
• Education/Tuition Assistance programs
• Group Discount Pet Insurance
• Aflac Hospital, Critical Illness, Accidental & Dental supplemental plan options
• Employee Assistance Program (EAP)
• Free Confidential Crisis Line 24/7, 365 days a year
• 4 face-to-face or telephonic sessions per issue, i.e.,
• Stress, Anxiety, Depression
• Life transitions
• Grief and Loss
• Divorce
• Conflict Resolution
• Substance Abuse
• Work-Life Counseling
• Free Legal and Financial Consultations
• Identity Theft Recovery Services
  

Casa Pacifica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. All applicants will be given full consideration under state, local, and federal law.