Operations Field Supervisor- Construction/Collections

Western's vision is to integrate the best-in-business processes and business systems while developing a leading-edge workforce that continuously creates greater efficiency and value for our customers.

Western’s Values Include

• Service Excellence
• Efficiency
• Water Supply Reliability
• Fiscal Responsibility and Value
• Public Trust, Accountability and Transparency
• Environmental Stewardship
• Employee Empowerment
• Innovation
  
  

Are you looking to take your career to the next level at an agency committed to the vision and values above? Western Municipal Water District is searching for a highly motivated and experienced Construction/Collections Operations Supervisor to join our team. If you are looking to advance your career and you are a water/wastewater professional with the ability to be part of an elite workforce and become the key team member maintaining, advancing and impacting a best-in-business Construction/Collections team, you are encouraged to apply for this professional opportunity.

About Western Water

Western Municipal Water District stands out:

• Western Is one of the largest public agencies In Riverside County providing water and sewer services to nearly one million people;
• We see ourselves as more of a business than a bureaucracy;
• We view our customers as an essential partner ensuring long-term water security for our region;
• And together, the Western Water team Is focused on being the definitive leader in water and wastewater services, upholding the highest level of stakeholder trust.
  
  

THE DEPARTMENT

Skills

The Construction and Wastewater Collections team is a division of the Operations Department responsible for maintaining and making improvements to Western’s water and wastewater facilities, equipment and infrastructure and ensuring compliance with the Sanitary Sewer Management Plan (SSMP). The team conducts collections activities for the Santa Ana Watershed Project Authority (SAWPA) Home Gardens Sanitary District (HGSD) in addition to Western's systems and facilities. The performance of this team is essential to ensuring public health safety through environmental protection measures. Operations Supervisors are expected to exercise their leadership skills in the areas noted below:

• Perform complex repairs and capital improvement projects to various water distribution, water treatment and wastewater collections and treatment systems..
• Implement and maintain District-wide collections system spill containment procedures.
• Troubleshoot collections system and facility malfunctions and provide direction to staff for resolution.
• Oversee SARI Line contract maintenance.
• Oversee HGSD contract maintenance.
  
  

Members of this team may be assigned to either Construction and/or Wastewater Collections as needed. Also, working hours and schedules may change with operational needs.

THE POSITION

The Operations Supervisor develops, manages, plans, and implements complex methods and programs related to the operation of Western water and wastewater facilities, inventory oversight, and equipment maintenance. This includes supervision of the Senior Operations Technicians, while fostering leadership, mentoring and team building skills. .

THE IDEAL CANDIDATE

At Western, we're looking for a seasoned supervisor with strong interpersonal skills to manage day-to-day operations and provide strategic guidance. We need someone who can manage established programs, work with management, and all staff --all while having the skills to implement a variety of programs that get the job done.

Focusing on both long and short-range efforts, the Operations Supervisor must be able to work directly with the Field Operations Construction & Collections Manager and executive managers to take public engagement to the next level, implement program direction and have the confidence to build relationships with staff and stakeholders.

Serving customers is paramount to all that we do. We are driven by the more than one million customers who count on us every day. For that reason, you must be responsive, collaborative and accountable to our customers and agency partners, which means representing Western and presenting at meetings, events and other public forums as needed.

To top it off, you'll be supervising a department that serves as Western's centralized source for Construction/Repair/Collections activities, so you must know how to strategically manage and share information with employees, executive management, and contract services agencies.

Western expects you to have knowledge and experience in comprehensive leadership and communication skills to support a complex special district providing reliable wastewater services to retail and wholesale customers throughout Riverside County.

Strong leadership, supervisory and organizational skills will be critical to your success, as are the abilities to coordinate and manage the activities and personnel of a large organization. Highly qualified candidates must be able to work effectively both independently and as a collaborative team leader.

Personal Competencies/Characteristics

• A relationship-builder who is proactive in establishing and leveraging partnerships with key community stakeholders and other large utilities.
• A skilled professional with a heightened sense of emotional intelligence and an awareness of community and customer issues, and political sensitivities.
• Open, approachable, and action-oriented; exercises good judgment; treats others with respect.
• Collaborative approach to working with others; able to bring people together and leverage common interests to accomplish the goals of Western.
• Outstanding facilitation and leadership skills with a customer-centric mindset.
• A self-starter who exhibits high initiative and a strong work ethic; embraces the opportunity to make a difference.
  
  

If you're ready to join a results-oriented team, able to see the bigger picture, have a heightened sense of emotional intelligence, and are aware of district and community issues--we'd love to hear from you.

Western employees are expected to work overtime, weekends, evenings and holidays as required to accommodate District needs, and frequent travel is required in addition to responding as a Disaster Emergency Service Worker.

Competencies Desired

• Have a high capacity with the ability to administer and manage multiple projects.
• Be a highly motivated self-starter.
• Ability to leverage technology to promote excellence in project completion, data management and communications.
• Possess interpersonal skills that allow free flowing and creative communication to understand and resolve various issues simultaneously.
  
  

DISTINCTIVE ATTRIBUTES

This Operations Supervisor is responsible for administering and managing programs and staff responsible for the day-to-day operation and maintenance/repair of Western's Water, Wastewater Collections and Wastewater Treatment facilities and related equipment and assets. The incumbent exercises significant authority and independence in implementing a broad range of services in coordination with other Western departments, regulatory agencies, and utility agencies.

Incumbents within the Operations Supervisor classification report to a Operations Manager and provide direction to Senior Operations Technician and Operations Technician employees.

Application Materials Required: Along with the completed application, please include the documents below as part of your application.

Resume

Letter of interest describing your experience managing the construction/repair and operations of Water Distribution and treatment facilities, Wastewater Collections systems and Wastewater Treatment facilities, along with developing and mentoring staff