Operations Sr Manager, TL Plus
Saia Inc.
Date: 9 hours ago
City: Johns Creek, GA
Contract type: Full time
Ready To Go Further?
Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about.
Position Summary
Manages and oversees the daily operations, account management, and qualified lead generation processes. Directs and manages the growth and execution of the organization’s business guaranteed by the sales team.
Major Tasks And Responsibilities
At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.
Make Your Move
At Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. So, if you’re ready to put your career on a solid path, let’s go further.
Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about.
Position Summary
Manages and oversees the daily operations, account management, and qualified lead generation processes. Directs and manages the growth and execution of the organization’s business guaranteed by the sales team.
Major Tasks And Responsibilities
- Recommends changes to products or services to fulfill customer's needs.
- Identifies opportunities for improvement and executes action plans to improve efficiency.
- Collaborates with leadership to establish and develop strategic plans for operational activities.
- Staffs the department with resources to meet customers’ needs.
- Evaluates and implements new processes and metrics aimed at generating revenue.
- Reviews and analyzes expenditures and financial and operational reports to determine requirements to generate greater revenue.
- Assists in making hiring, disciplinary, and termination decisions.
- Resolves discrepancies, addresses issues, and creates resolutions.
- Bachelor’s degree in business or a related field.
- 8+ years of logistics, customer service, or transportation experience.
- Working knowledge of Microsoft Office and transportation management software.
At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.
Make Your Move
At Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. So, if you’re ready to put your career on a solid path, let’s go further.
Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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