Systems Engineer I

SALARY RANGE

$70,000 - $90,000

POSITION LOCATION

This position is eligible for a hybrid work arrangement. Currently 5 days on-site work per month are required.

POSITION PURPOSE

Responsible for working with the technical team to continually improve availability, response time and overall performance of systems supported by the 7x24 data centers. Supports Linux & UNIX (AIX) operating systems technology and the various tasks and services related to server infrastructure support. Maintains professional business relations with clients and outside contacts. Keeps management well informed of area activities.

Duties & Responsibilities

• Deploy and configure Linux/Unix servers, including AIX on IBM Power Systems.
• Perform regular system maintenance and patching of Linux/Unix systems in accordance with security and compliance standards.
• Troubleshoot and resolve OS-level issues and system performance bottlenecks.
• Create, manage, and maintain user accounts and system access controls.
• Monitor system health, performance, and resource utilization for Linux and Unix environments.
• Administer OS-level components of the Symitar core banking system for credit union clients.
• Implement system hardening and enforce security best practices across Linux/Unix platforms.
• Develop and maintain operational documentation, including standard operating procedures (SOPs), system diagrams, and knowledge base articles.
• Write, maintain, and enhance automation scripts to streamline routine system tasks.
• Manage SSL certificate lifecycle, including maintenance and renewal across all managed environments.
• Demonstrate strong customer service and communication skills when working with internal and external clients, with high attention to detail.
  
  

Education & Experience Requirements

• High School graduate or equivalent required.
• Bachelor’s degree in computer science or a related field, or an equivalent combination of education, training, and experience.
• Deep knowledge and experience administering Linux/Unix servers in a regulated, 24x7 environment.
  
  

Required Knowledge

• Deep knowledge of Linux/Unix systems, including one or more of the following: AIX (preferred), RHEL, or Ubuntu.
• 2+ years of experience with SAN storage technologies, including architecture, configuration, and best practices.
• 2+ years of experience with scripting and automation, preferring using KornShell (ksh); experience with Bash and Python is also beneficial.
• Proficiency in hardening and operating OpenSSH and OpenSSL in secure Unix/Linux environments.
• Strong understanding of virtualization concepts, (IBM PowerVM preferred).
• Experience managing and supporting MySQL/MariaDB databases.
• 2+ years of experience troubleshooting complex information systems, with working knowledge of TCP/IP networking, load balancing, DNS, NTP, SSL/TLS, and firewalls.
• CompTIA Linux+ certification or equivalent experience (preferred).
• Hands-on cloud experience with GCP or AWS IaaS platforms preferred, including familiarity with IAM, Kubernetes, Infrastructure as Code (IaC), and CI/CD pipelines.
  
  

WORKING CONDITIONS

Special

• Additional hours, including Saturday/Sunday and Holiday support, as required.
• Occasional overnight travel for business purposes.
• Long duration of computer usage.
• When designated primary or secondary On-Call, remain available 24/7 via phone or pager.
  
  

Intent And Function Of Job Descriptions

Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions are an integral part of any effective compensation system.

All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.