Call Center Specialist
AppleOne Employment Services
Date: 9 hours ago
City: Renton, WA
Contract type: Full time
We’re looking for a skilled and customer-focused Call Center Specialist with previous call center experience to join our team. In this role, you’ll handle high-volume inbound and outbound calls, resolve customer inquiries, and provide top-notch service with professionalism and accuracy.
Key Responsibilities:
Answer and resolve customer calls in a timely, courteous manner
Document interactions and follow up on open issues
Meet performance metrics including call quality, response time, and customer satisfaction
Collaborate with team members and other departments to ensure a seamless customer experience
What We’re Looking For:
1+ year of recent call center experience required
Excellent communication and problem-solving skills
Ability to multitask and work in a fast-paced environment
Strong computer and data entry skills
If you're ready to bring your call center expertise to a supportive, team-driven environment—apply today!
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#1114
]]>
Key Responsibilities:
Answer and resolve customer calls in a timely, courteous manner
Document interactions and follow up on open issues
Meet performance metrics including call quality, response time, and customer satisfaction
Collaborate with team members and other departments to ensure a seamless customer experience
What We’re Looking For:
1+ year of recent call center experience required
Excellent communication and problem-solving skills
Ability to multitask and work in a fast-paced environment
Strong computer and data entry skills
If you're ready to bring your call center expertise to a supportive, team-driven environment—apply today!
Equal Opportunity Employer / Disabled / Protected Veterans
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#1114
]]>
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resume