Remote Healthcare Support Representative

Job Title: Remote Healthcare Support Representative

Location: Remote

Industry: Healthcare / Telehealth

Pay: $20-22/hour

About Our Client

Addison Group is hiring on behalf of a rapidly growing, fully virtual healthcare provider that offers long-term, patient-centered telehealth services across the U.S. Our client is expanding their team and seeking Certified Medical Assistants and Patient Care Coordinators to support high-volume call operations as part of a mission-driven care model.

Job Description

This fully remote, contract opportunity is ideal for healthcare professionals looking to provide administrative and patient support in a fast-paced, virtual setting. You’ll play a key role in coordinating care, scheduling appointments, collecting patient information, and contributing to an exceptional telehealth experience.

Key Responsibilities

• Handle inbound and outbound calls related to scheduling, follow-ups, and general patient support
• Assist with updating medical records, verifying information, and processing payments
• Collaborate with administrative and clinical teams to ensure smooth care delivery
• Provide excellent customer service while supporting virtual care operations
• Maintain accurate documentation in all systems
  
  

Qualifications

Certified Medical Assistants (CMAs):

• Active CMA certification required
• Clinical or virtual healthcare experience strongly preferred
• Ability to support both patient communication and clinical team coordination
• Must be available Monday through Friday, 7:00 AM – 12:00 PM CST
  
  

Patient Care Coordinators

• Background in medical office support, high-volume call center, or patient services
• Scheduling and healthcare administrative experience required
• Strong multitasking and communication skills
• Must be available Monday through Friday, 9:00 AM – 2:00 PM EST
  
  

Additional Details

• Contract Type: Long-term contract (no set end date)
• Start Date: Late July
• Equipment: Monitor, headset, and necessary technology provided
  
  

Perks

• Work remotely from anywhere in the U.S.
• Consistent weekday hours with part-time flexibility
• Be part of a growing virtual care movement
• Support patients in a meaningful, tech-forward healthcare setting
• Medical Dental, Vision, 401K
  
  

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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