Family Support Advocate

Make a difference at All For Kids, an award-winning non-profit named a "Best Place to Work" by the Los Angeles Business Journal. For over 100 years, we've been transforming lives by nurturing child well-being through innovation, inclusivity, and compassion. Join us and help create a world where every child can thrive - your impact starts here!

Position: Family Support Advocate

Job Type: Full-Time

Salary: $25/hour

Work Location: Santa Ana

Don't take our word for it, hear what our employees say! Check out the culture here at All For Kids!

Benefits And Perks

• Comprehensive benefits, Medical, Dental, Vision and 401K.
• Generous PTO, holidays, and wellness days for work-life balance.
• Growth-focused culture with Elevate University.
• Competitive employee referral program.
• Recognized as "DEI Non-Profit of the Year" by the LA Business Journal.
• Bi-weekly and semi-annual monetary bonuses for Behavioral Health Service Providers that meet specific qualifying criteria. (Clinical Roles Only)
  
  

Learn More About The Job

Provides Family Support/Case Management and Differential Response services for at-risk families, foster/adopt and relative caregivers with children aged birth through eighteen (0-18) years and those who are in crisis, including non-minor dependents ages 18 to 21, who are being served by child welfare or probation agencies and who are under the jurisdiction of the Orange County Juvenile Court; homeless families, unaccompanied homeless youth, and those families at-risk of homelessness; military families; and persons with disabilities. Responsibilities include assessing families' needs; providing support and crisis intervention; teaching and empowering families to access community resources and strengthen problem solving skills needed for the safety and stability of their children. Administers assessment tools during client intakes, and case closures, and presents cases at weekly Case Management meetings. Coordinates with County senior social workers and multiple service providers to prevent abuse and out of home placement care. The Family Support Advocate (FSA) is located at the Family Resource Center (FRC) and provides support, referrals, advocacy, case management, and strengths-based assessments to families in their homes, at the office, in schools, or other locations in the community.

Job Responsibilities

• Respond to referrals from the general community, community organizations, schools, and Differential Response senior social workers (SSW) from the Social Service Agency, Child and Family Services for families identified as being at-risk of child abuse or neglect
• The FSA will conduct a comprehensive assessment and subsequent assessments as needed.
• Collaborate with the Case Management Team and SSWs to develop an individualized service plan.
• Promote knowledge of, and provide linkages to resources, services, and opportunities to improve self-sufficiency; and support families in following through with recommended services. Provide in-home services, as needed, to address positive parenting skills, discipline, child development, and child health and safety.
• Attends and presents cases to the Case Management Team
• Administer evaluation tools as required by this agency and the funder
• Identifies appropriate community resources ensuring they are culturally and linguistically appropriate
• Coordinate service delivery with other service providers
• Advocate for clients as needed, i.e., with CalWORKs, MediCal, schools, courts, and other systems that clients interact with
• Attends community meetings and/or agency/collaboration meetings/trainings assigned
• Maintains files, logs, charts, and other records in audit condition as required by agency or funding source
• Supports agency initiatives related to Trauma Informed, Resilience-Oriented Care (TIROC) and Diversity, Equity, and Inclusion (DEI)
• Takes the lead in the planning and execution of FRC events, Life Skills workshops, and special projects
• Coordinates and maintain communication with key stakeholders, including funder
• Networks to develop/maintain high quality agency community profile
• Takes leadership in the facilitation of client basic needs assessment and linkage to emergency assistance resources
• Produces high-quality, family support documentation and client success outcomes
• Performs FSA services during FRC operating hours, including two evenings until 8 PM
  
  

General

• Maintains confidentiality in matters of agency operations, personnel, and clients
• Maintains positive communications with all agency staff, clients and visitors
• Supports existing agency policies, principles, and mission
• Exercises good judgment in performance of duties and responsibilities
• Other related duties as assigned
  
  

Job Qualifications

• Bachelor's degree in human services, psychology, social work or related field from an accredited university and a minimum of 1 year experience in working with children and families in crisis situations
• or A minimum of 3 years' experience in working with children and families in crisis situations, i.e., domestic violence, child abuse, homelessness
• Knowledge of child development and community resources desirable
• Demonstrated ability to work with a multicultural environment and a diverse socioeconomic and multicultural/ethnic population with sensitivity and respect
• Proficient in Microsoft Office programs
• Good organizational, follow-through skills, and excellent verbal/written communication skills
• Valid California "Class C" driver's license required
• Bilingual English/Spanish required with proficiency in English required
  
  

DIVERSITY, EQUITY AND INCLUSION (DEI)

Diversity is a core value at All For Kids and in the Behavioral Health program. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all staff, and people leaders. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design and deliver solutions. We value inclusivity and support our employees' diverse needs.

While performing the duties of this job, the employee is regularly required to stand or sit; walk; use hands and talk or hear. Fine motor skills such as typing, and the use of a computer mouse is required. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. If you are unable to perform any of the above abilities and require special accommodations to do so, please advise your recruiter. We're dedicated to fostering an environment where everyone can excel.