Manager, Operations – Foreign Trade Zone Operations & Post Entry Correction

Schedule: Full-time

Job Type: On-site

Salary Type: Salary

Req #: 1469

About The Role

We are seeking a dedicated and detail-oriented Manager of Operations to lead our customers’ Foreign Trade Zone (FTZ) activities and post-entry compliance processes. In this dual-role position, you will be responsible for ensuring the compliant and efficient execution of FTZ operations, as well as managing post-entry corrections—including duty refunds, tariff reclassifications, and other regulatory adjustments.

What The Candidate Will Do

• Lead and manage daily Foreign Trade Zone (FTZ) operations across multiple customer accounts, ensuring full compliance with U.S. Customs and Border Protection regulations.
• Manage and execute post-entry correction activities, including protests, Post Summary Corrections (PSCs), and duty drawback filings.
• Act as the primary point of contact with U.S. Customs and Border Protection (CBP) and other government agencies for all FTZ and post-entry-related matters.
• Create and implement standard operating procedures (SOPs) to enhance operational efficiency and minimize compliance risks.
• Deliver strategic guidance to customers to optimize FTZ benefits while proactively minimizing compliance risks.
• Track and analyze FTZ utilization and post-entry correction trends to identify opportunities for continuous improvement and operational efficiency.
• Support the onboarding of new customers with FTZ or post-entry requirements by conducting documentation reviews and compliance assessments.
  
  

Basic Qualifications

• High school diploma or GED equivalent
• 3 to 5 years of related experience
• In-depth knowledge of U.S. Customs regulations, particularly 19 CFR Parts 146 (Foreign Trade Zones) and 174 (Protests).
  
  

Preferred Qualifications

• Active Customs broker licensed preferred
• Proven experience managing import compliance programs with direct interaction and collaboration with U.S. Customs and Border Protection (CBP).
• Strong communication and organizational skills with the ability to effectively manage multiple customer accounts simultaneously.
• CUSEC or CBP audit experience is a plus.
  
  

Benefits & Compensation For U.S. Employees

Employees working more than 30 hours in the US at Uber Freight are eligible for benefits like a company sponsored health plan, dental and vision benefits, 401k match, financial and mental wellness benefits, parental leave, short- and long-term disability coverage, life insurance and more. US based employees may also be eligible for a performance or sales incentive bonus program, participation in Uber Freight equity awards, and other types of compensation depending upon the role.

About Uber Freight

Uber Freight is a market-leading enterprise technology company powering intelligent logistics. With a suite of end-to-end logistics applications, managed services and an expansive carrier network, Uber Freight advances supply chains and moves the world’s goods. Today, the company manages nearly $20B of freight and one of the largest networks of carriers. It is backed by best-in-class investors and provides services for 1 in 3 Fortune 500 companies, including Del Monte Foods, Nestle, Anheuser-Busch InBev, and more. For more, visit www.uberfreight.com.

Candidate Privacy Notice

Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice.

EEOC

Uber Freight is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.