Director of Clinical Services - Adult Program
New Day, Inc.
Date: 7 hours ago
City: Billings, MT
Contract type: Full time
Key Responsibilities
- Clinical Leadership & Supervision
- Directly supervise Clinical Therapists, Licensed Addiction Counselors, Contract Therapists, Peer Support Specialists, and Canyon House Sober Living staff.
- Oversee case supervision for drug court and intensive outpatient (IOP) staff.
- Provide indirect clinical guidance, audits, and corrective action planning for co-occurring programs.
- Program Planning & Quality Assurance
- Lead development, implementation, and evaluation of clinical programs aligned with mission and evidence-based standards
- Review weekly/monthly metrics and incident reports; take and monitor corrective action.
- Collaborate with the Quality Director to address serious incidents within one business day.
- Training & Workforce Development
- Develop and deliver staff training initiatives (e.g., motivational interviewing, DBT, CBT).
- Mentor staff and promote ongoing professional development .
- Coordinate clinical orientation and supervision documentation.
- Compliance & Reporting
- Maintain program compliance with state licensing, federal standards, and HIPAA.
- Ensure timely and accurate submission of assessments, treatment plans, and discharge summaries.
- Conduct EMR utilization reviews and chart audits.
- Collaboration & Community Engagement
- Cultivate relationships with community partners, courts, providers, and vendors.
- Support grant proposals and participate in CQI committees.
- Represent the organization in collaborative initiatives and external meetings.
- Administrative & Operational Oversight
- Manage clinical staffing logistics: scheduling, hires, schedules, coverage, and leaves.
- Deliver direct therapy services as needed to maintain service continuity.
- Uphold organizational goals and adapt to evolving departmental needs.
- Master’s degree in Counseling, Social Work, Psychology, or related field.
- Minimum of three years’ supervisory experience in addiction and mental health clinical settings.
- Certifications: Nonviolent Crisis Intervention, CPR, First Aid. Training provided by New Day, Inc.
- Valid Montana driver’s license with a clean, insurable record; must complete I-9 compliance.
- Excellent communication, organizational, and interpersonal skills.
- Proficient in interpreting clinical data to drive improvements.
- Leadership: Ability to inspire, manage teams, and set a strategic clinical direction.
- Multitasking: Proven capability to juggle multiple projects and priorities effectively.
- Evidence-Based Treatment: Strong clinical competencies and familiarity with DMH, SAMHSA, or CARF guidelines
- Cultural Competence: Capacity to work effectively with diverse populations.
- Work occurs in both therapy spaces and office environments.
- Role includes occasional lifting of equipment and on-call coverage for evenings/weekends.
- Non-smoking, moderate-noise workplace.
- Be part of a mission-driven nonprofit dedicated to recovery and healing.
- Lead a clinical team committed to high-quality, client-centered care.
- Grow professionally while improving outcomes in a collaborative, data-informed environment.
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