Cafe Team Expert
Barnes & Noble, Inc.
Date: 5 hours ago
City: Kendall, FL
Contract type: Full time
Location
FL - Kendall - Palms at Town - 3561
Classification
Full-Time
Job Summary
As the Café Team Expert, you are committed to creating an environment with the team in the Café that celebrates excellence in hospitality and operations. Acting as a role model, you motivate and support the café team to provide superior customer service while modeling the standards and core values of the company. You motivate and lead the team by example to achieve sales goals and to deliver operational excellence, maximizing efficiency and minimizing loss through timely execution of all processes. You are supported by your store manager and café market leader who have responsibility for recruitment, performance management and promotions within the café team.
What You Do
FL - Kendall - Palms at Town - 3561
Classification
Full-Time
Job Summary
As the Café Team Expert, you are committed to creating an environment with the team in the Café that celebrates excellence in hospitality and operations. Acting as a role model, you motivate and support the café team to provide superior customer service while modeling the standards and core values of the company. You motivate and lead the team by example to achieve sales goals and to deliver operational excellence, maximizing efficiency and minimizing loss through timely execution of all processes. You are supported by your store manager and café market leader who have responsibility for recruitment, performance management and promotions within the café team.
What You Do
- Work on the café floor which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing, operating espresso machines).
- Excel in delivering the café customer experience and motivating the café team.
- Ensure
- Solid café, food service or hospitality knowledge.
- Passionate about the café business and have excellent standards of service.
- Ability to communicate effectively and comfortably.
- Understand the café business and impact of ordering a
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