Administrative Assistant I

The Oklahoma Educational Television Authority (OETA) is seeking a highly organized and detail-oriented full-time Administrative Assistant in Oklahoma City. The ideal candidate will be proficient in office technology, possess strong communication skills, and be adept at managing multiple tasks efficiently in a dynamic environment.

Responsibilities

Front Desk and Communication Management:

• Greet and welcome a diverse range of visitors, including OETA viewers and members, board members, program guests (news, art, history), and high-profile guests such as political representatives.
• Manage and screen incoming telephone calls, providing information, answering inquiries, or directing callers to the appropriate staff.
  
  

Document And Information Management

• Establish and maintain organized paper and electronic filing systems for records, correspondence, and other materials.
• Open, sort, and distribute incoming mail; prepare and send out routine outgoing correspondence.
• Initiate and handle correspondence requiring knowledge of agency or program procedures and policies.
  
  

Office Operations And Support

• Operate and maintain standard office equipment, including fax machines, copiers, and computers, effectively utilizing switchboard phone systems.
• Utilize Microsoft Office applications (word processing, database management) and specialized OETA/PBS platforms for daily tasks.
• Coordinate and oversee overnight deliveries of varying sizes and complexities via services like UPS and FedEx.
• Edit documents and reports; examine and verify reports and other documents for completeness, appropriateness, adequacy, and conformity to established requirements.
• Resolve discrepancies in documents and refer complex discrepancies to appropriate staff.
  
  

Team Collaboration

• Assist the Tulsa office when needed.
• Actively participate in departmental and cross-functional projects as a collaborative team member.
  
  

Qualifications

Perform other duties as assigned.

• Three years of education or experience in clerical office work or an equivalent combination of education and experience.
• Knowledge of MS Office products such as Word, Excel, and Outlook.
• Adept at handling incoming calls on a multi-line phone system.
• Experience with database entry.
• Proven ability to effectively prioritize multiple tasks and manage fluctuating workloads.
• Excellent grammar, spelling, and punctuation for written correspondence, and clear, concise verbal communication for phone calls and in-person interactions.
• A strong commitment to providing excellent service to internal staff, external visitors, and callers, with a patient and helpful demeanor.
• Proven ability to handle sensitive information with utmost discretion and maintain confidentiality.
• Strong active listening skills with the ability to understand and address inquiries effectively.
• Resourceful problem-solver with the ability to research and find solutions independently.
  
  

Preferred Qualifications (Desirable, But Not Mandatory)

• Experience in a Media or Broadcast Environment: Prior experience in a similar industry would provide an understanding of the unique operational aspects and terminology.
• Familiarity with Public Broadcasting: Knowledge of OETA's mission or public broadcasting in general.
  
  

Compensation

Salary $34,000–$44,000 per year. A generous benefits package, including health, leave, retirement, plus much more, is included.

OETA IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.