Training Manager

Description

PAY GRADE: 32E

PAY RANGE: $84,136 - $150,384/annually

DEPARTMENT: Training

Experience the difference with Educational Employees Credit Union, the largest credit union in the Central California Valley. EECU promotes a positive work environment while providing outstanding member service. EECU offers an employer contribution of 6% to 401k as well as a competitive benefits package.

The Training Manager position is responsible for leading EECU’s training department by coordinating, directing, and conducting Credit Union wide training for staff education and development. The Training Manager works closely with the senior management team, branch and department managers, supervisors, and/or subject matter experts to ensure appropriate training programs are developed and disseminated throughout the organization.

Responsibilities Include

• Determines training needs based on the strategic direction of the Credit Union through consultation with Senior Vice Presidents and Branch/Department leadership teams.
• Formulates training programs and schedules based on knowledge of identified training needs, Credit Union processes, business systems, and changes in products, procedures, or services.
• Organizes, develops, and maintains training manuals, reference materials, multimedia visual aids, other educational materials, and internal training website.
• Administers and supports the Learning Management System for custom created web-based training courses and regulatory compliance training courses.
• Provides assigned instructors and supervisory personnel with effective techniques and tools for training, such as new-employee orientation, on-the-job training, sales techniques, management/leadership development, and communication courses.
• Maintains records and provides statistical reports to evaluate performance of instructors and monitors progress of trainees.
• Completes the administration and tracking of the required annual training program for all Credit Union personnel to ensure the Credit Union is in regulatory compliance.
  
  

Requirements

The Training Manager position is a highly visible role requiring the ability to manage, train, coach and mentor employees in a positive and supportive manner.

Requirements Include

• Demonstrate a high level of professionalism
• Possess the ability to interact and communicate effectively with employees and all levels of management.
• A minimum of three to five years of experience in the financial services industry with training and educational development skills is preferred.
• This position requires a combination of strong interpersonal and technical skills; and candidate must possess excellent communication skills (both oral and written).