Business Analyst, Governance & Oversight

Salary Range : $59,700 - $89,500 Annual

Job Details

The stated pay range is based on a national-average location. Actual salary is determined by factors including relevant work experience, skills and location. This position is bonus eligible.

CNO Financial Group is hiring a Business Analyst, Governance & Oversight to implement new tools and/or software to advance the maturity of Corporate Investigations & Support, Governance & Oversight and the effectiveness of controls. This role specializes in obtaining and analyzing data from internal and external sources to proactively identify potential Fraud, Waste, and Abuse (FWA) activity. This role is responsible for initiating, maintaining, and reviewing reports to identify emerging risks or trends and gaps that need additional reviews and/or controls to ensure best practices are followed and documented.

This is your opportunity to develop meaningful and lasting relationships with partners (OPS, SIU, Legal, Compliance, Claims, Information Technology) for optimized process flows, case resolution, and prompt handling of high priority items.

As a Business Analyst, Governance & Oversight, your responsibilities will include:

• Meeting department and individual goals while adhering to all state and federal regulations, and aligning with company ethics and integrity standards.
• Serving as an SME for technical business processes, developing forward-thinking systems prototypes (Tableau, Alteryx, etc.) that promote increasing efficiency, productivity, and proactive detection of FWA.
• Serving as an SME for vendor tools such as ThreatMetrix and Patriot Manager for internal business partners such as the Web Activation Team, BI Ops, EBAS Team, etc.
• Staying apprised of the latest industry FWA schemes and applying expertise to proactive controlling that protects customers and the company from financial loss.
• Defining, developing, documenting, training, and providing implementation support for key stakeholders for strategic initiatives and new internal controlling.
• Serving as a change agent by socializing updates with key stakeholders to increase the speed of adopting and adhering to the change.
• Performing system configuration changes for red flag adjusting in processing systems.
• Maintaining and updating FWA reports/lists/systems with pertinent information.
• Applying critical and technical thinking to efficiently navigating CNO systems for generating effective reporting and analyzing and troubleshooting issues.
• Defining, developing, and documenting departmental procedures.
• Participating in Strategic Project Implementation via partnering with IT to define and prioritize requirements, test planning, and test execution.
• Conducting daily systems analysis and troubleshooting for maximizing the effectiveness of FWA controlling.
• Responding to questions, concerns, and emerging FWA trends from stakeholders by initiating researching, performing analyzing, and providing recommendations and updating controls with new information.
• Establishing and communicating monthly metric reporting to Senior Leadership for identifying and tracking monthly inventories, trends, KRI’s, and financials.
• Partnering with impacted areas for in-depth understanding of impacted business processing (claims, PHS, Premium, New Business, Commissions), policy language, and federal/state insurance regulations for determining appropriate actions to conduct FWA analysis and applicable controlling.
  
  
  

The Business Analyst, Governance & Oversight position is well-suited for you if you:

• Can effectively present findings verbally or in writing.
• Are self-motivated, work well independently, and possess a sense of urgency.
• Have strong critical thinking and problem-solving skills with a risk-oriented mindset.
• Can apply critical thinking and problem-solving skills to evaluate the level of risk exposure to the Enterprise by weighing the risks of each action.
• Are highly organized and able to handle multiple priorities simultaneously.
• Possess excellent oral and written communication, presentation, research, negotiation, and interpersonal skills to interact with various internal and external stakeholders.
• Are people-oriented and energetic, with a sense of urgency and a strong work ethic.
• Demonstrate superior analytical and critical thinking skills.
• Have the ability to analyze and synthesize large data sets effectively.
• Possess strong knowledge of Microsoft Office Products and data analytic tools such as Tableau.
  
  
  

What you’ll need:

• Bachelor’s degree in a related field or eight years of relevant experience as equivalent
• Five years of experience in IT or risk management
• Flexibility to work in our Carmel Office approximately twice a month
  
  
  

What will set you apart:

• Insurance or related designations, such as CFE
• Willingness to work in Eastern/Central timezone
  
  
  

The Company offers the following benefits for this position, subject to applicable eligibility requirements:

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan with company match
• short-term & long-term disability insurance
• Paid time-off and corporate holidays,
• paid parental leave
• company paid life insurance
  
  
  

Click on this link for additional information.

CNO embraces flexibility and encourages you to work where you’re most productive. Associates who live within a 60-mile radius of a corporate office (Birmingham, Carmel, Chicago, Orlando and Milwaukee) have access to come into that office.

Associates who live outside of a 60-mile radius of a corporate office (Birmingham, Carmel, Chicago, Orlando and Milwaukee) may perform this role full-time work from home (WFH) from any US based location, as long as you are willing to work central or eastern time zone hours.

All associates may be asked to travel to varying corporate offices periodically. Work cannot be performed from outside of the United States.

CNO provides life and health insurance, annuities, financial services, and workforce benefits solutions through our family of brands and supported by our associates and agents. Our customers work hard to save for the future, and we help protect their health, income and retirement needs with 3.2 million policies and more than $37.9 billion in total assets. Our 3,500 associates, 10,400 exclusive agents and independent partner agents guide individuals, families and businesses through a lifetime of financial decisions.

We are financially strong and well positioned for continued growth, and we are grounded in our core values of People Focused, Integrity, Customer Driven, and Excellence. We have offices in more than 260 communities in the U.S., including our headquarters in Carmel, Indiana, and corporate offices in Birmingham, Chicago, Orlando and Milwaukee.

At CNO Financial Group, we’re always looking forward—to the security and stability we help create for our insurance brands’ customers, and the growth we create within our own company. We're looking for ambitious people who want to do more. We'll provide you with opportunities to grow your skills through challenging professional experiences.

If you're looking for a culture that encourages development, helps you reach your potential, and rewards you for your contribution, then CNO Financial Group is right for you. For more information, visit CNOinc.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Compensation

Pay Range: $59,700.00 - $89,500.00 Annual

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

ReqID : JR169393

Job Type : Full time

Additional Locations : Indianapolis, IN;