Call Center Agent

Join our team and connect with pet parents! We’re looking for someone who loves to talk about our services, take orders, and resolve complaints via phone. If you're ready to make a difference, apply now!

Essential Functions/Job Duties

• Talk with pet parents and others by telephone to provide information about our services, take or enter orders, or obtain details of complaints. 
• Assist with responding to incoming email requests.
• Respond to customer questions.
• Log in client accounts any interactions or transactions, recording details of inquiries, complaints, or comments as well as actions taken.
• General clerical functions include filing, faxing and mailing records.
• Other duties or functions as requested.
  
  

Minimal Qualifications

• 1+ years in customer service experience
• 1+ years as an agent at a consumer call center
• 1+ years in use of basic computer skills/software
  
  

Education Requirements

• High School Diploma or General Education Degree (GED)
  
  

Company Overview

PetIQ provides convenient and affordable pet health and wellness products and veterinary services to pets and their families through retail and ecommerce channels across the country.

We are advocates for pet parents, because we believe that all pet parents should be able to provide necessary care that enhances the lives of their pets.

Why join the PetIQ Team?

• Great company culture
• Company is in growth mode, come be a part of our exciting growth
  
  

Full Time Employee Benefits Include

• Medical, Dental, Vision
• Flex Spending Account
• Company Paid Life Insurance
• 401(k) with Company Match
• Employee Assistance Program (EAP)
• 8 Paid Holidays, 2 Personal Days and PTO
• Short and Long Term Disability Insurance
  
  

PetIQ is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, citizenship status, age, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender, gender identity, gender expression, sexual orientation, marital status, familial status, domestic partnership or civil union status, military or veteran status, disability, medical condition, genetic information, or any other characteristic protected by federal, state, or local law.

We believe in providing equal opportunities for all qualified individuals and strive to create a work environment free from discrimination, harassment, and retaliation. If you require a reasonable accommodation during the application or employment process, please contact [email protected]

By submitting this application, I certify that my answers are true and complete to the best of my knowledge. If this application leads to employment, I understand that false or misleading information in my application or interview may result in my release.