Sr. Regional Manager, Conventional

POSITION: Sr. Regional Manager, Conventional

COMPENSATION:Pursuant to Colorado regulations, if this job is performed in Colorado, the salary range is $130,000 - $140,000 plus bonus potential. Eligible to participate in the company benefits plan. We offer health, vision, dental, and pet insurance. We offer a 401(k) retirement plan, student loan assistance, licensing and continuing education reimbursement, parental leave, and housing allowances or gifts.

REPORTS TO: VP, Conventional Operations

Summary

In addition to the responsibilities listed in the Regional Manager job description, the Senior position will be accountable for serving as a mentor, advisor, subject-matter expert, and coach to Regional Managers within the company while also working with the RVP and VP of Conventional on initiatives. The Senior Regional Manager position carries heightened accountability and added responsibility as compared to the Regional Manager, primarily based on tenure, relevant experience, and prior accomplishments of the incumbent.

ESSENTIAL RESPONSIBILITIES (Including But Not Limited To)

• Participate in new business presentations and assist the Business Development Team with deliverables including but not limited to budgets, market studies and rent setting exercises.
• Participate in the onboarding of new Regional Managers to include leading the preparation and execution of the Week 1 Agenda and continued mentoring of new PM’s to identify and provide any additional training or support needed through their first 90 days of employment.
• Conduct one training call a month on various topics as directed by the RVP and Training Department.
• Serve as a liaison between Operating Teams and the RVP to consolidate feedback and insight into company initiatives, operational process policies, and standard operating procedures.
• Contribute to the growth and continued improvement of the Regional Manager job description, summarized below:
• Acts as the key point of contact between Cardinal HQ, the on-site teams, and any third-party client or affiliated party.
• Prepares and interprets reports necessary for auditing community performance.
• Provides direct support to the Community Managers to ensure that all policies and procedures are followed according to best practice.
• Monitors team member performance and acts as an advisor for team member development and corrective action when necessary, including oversight of performance reviews.
• Contributes to capital improvement projects as needed.
• Participates in Cardinal U training as required and monitors Team Member participation in Cardinal U.
• Maintains all operational community information: vendor contacts, employee rosters, budgets, marketing strategy, etc. on a weekly and monthly basis.
• Faithfully executes the roles and responsibilities, to the best of his or her ability, of Manager, as outlined by the individual Property Management Agreements in-place between Cardinal Group Management and the ownership entities controlling all communities assigned to the Regional Manager.
• Prepares for and participates in monthly, quarterly, or annual review meetings with the client.
• Coordinates portfolio-wide adherence to client-required portfolio reporting processes, templates, and schedules. This Includes, but is not limited to, the annual planning and budget preparation process, weekly and monthly reporting, and monthly financial reporting in partnership with the accounting team.
• Collaborates with the other Cardinal Group team members assigned to client’s portfolio to generate portfolio-wide strategic operational, financial or investment recommendations for client consideration.
• Serves as a liaison between Cardinal Group Management and other Cardinal Group Companies where those companies share clients, working to improve the level of collaboration and quality of execution for all shared projects, initiatives, or business opportunities.
• Hosts regular internal team meetings among the client operations teams to ensure the delivery of consistent and high-quality service to the asset managers and communities under management.
• Regularly works to increase the level of engagement, team member satisfaction and experience of all HQ and on-site team members in the client portfolio, with a focus on team member recognition, development
  
  

Desired Qualifications

• 7-10 years of relevant industry experience.
• Successful leadership and motivation of direct reports in previous roles and in senior functions.
• Excellent time management and organizational skills as well as a professional attitude.
• Ability to meet strict deadlines and prioritize.
• Must have excellent analytical skills, attention to detail and a strong work ethic.
• Ability to problem solve and think outside of the box.
• Willing to travel as needed
• Professional written and verbal communication as well as great interpersonal skills required.
• Customer service focused (i.e., generating accurate and timely results and effectively communicating to team members, co-workers, and management).
• Bachelor’s degree preferred.
• Ability to embody the Cardinal Culture and Cardinal’s Core Values every day.
  
  

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The Team Member is frequently required to stand; walk; reach with hands and arms, and stoop, or squat. The Team Member is often required to sit. The Team Member must be able to push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their Team Leader.