Training Specialist

Your Role:

Design, develop, administer, and continuously improve employee training content at Feed My Starving Children (FMSC). Build and deploy HR-related training content. Manage communications, timelines, and learning management system (LMS) administration. Create engaging training materials, including eLearning modules, videos, and guides. Monitor participation and effectiveness, support trainees and supervisors, and collaborate across departments on training best practices and initiatives.

Pay, Schedule, & Benefits:

• The anticipated starting pay range is $63,000 - $68,000. This compensation range considers a number of factors, including a candidate's qualifications, skills, competencies and experiences, as well as internal equity
• This is a full-time, exempt (salaried) position. Typical work schedule is Monday-Friday during daytime business hours. Approximately 5% expenses-paid domestic travel is required
• FMSC Benefits included
  
  

What You’ll Do:

• Deploy training content to employees and supervisors. Develop and roll out communication plans, manage timelines and trainee enrollment, monitor completion rates, follow up with employees and supervisors, generate reports, respond to trainee questions, and provide updates to HR team members
• Serve as a learning management system (LMS) system administrator. Manage system settings, maintain user roles and permissions, and train new admin users on system use. Troubleshoot issues with system access, settings, and functions. Evaluate system performance and user experience, and implement improvements
• Create training content. Design and develop online training modules, including SCORM files, custom images, scripts, slide decks, assessments, quizzes, videos, and voiceovers. Training topics may include: supervisory best practices, how to manage employee performance, interview and hiring best practices, and other HR-related topics
• Maintain and improve existing training content. Design and launch surveys, implement improvements, and respond to changing organizational needs such as changing employment landscape, policies, and laws. Adjust and improve deployment practices and schedules
• Create a variety of highly-engaging training media. Create screen capture tutorials, narrated voiceovers, and on-camera “talking head” videos. Edit and publish video and sound files
• Create and maintain training procedures, manuals, guides, and course materials
• Participate interdepartmentally on training projects by aligning rollouts, timelines, deadlines, systems, and process improvements
• Conduct training virtually, in-person, and via recorded training content
• Maintain knowledge of the latest trends in training and development
• Perform other duties as assigned
  
  

Your Qualifications:

• Commitment to support, promote, and authentically communicate FMSC’s Christian mission and goals
• Minimum of bachelor’s degree in related field and 3 years of experience in Human Resources and/or learning management system administration required. In lieu of degree, equivalent work experience considered
• Experience with creating and deploying training content is required
• Exceptional listening, verbal, presenting, and written communication skills
• Excellent planning and organizational skills with a high degree of detail, accuracy, and follow-up. Able to prioritize and manage multiple tasks and deadlines
• Experience with SharePoint, Litmos, and Canva is preferred
  
  

Your Team:

• This position offers a flexible hybrid work arrangement, allowing a combination of remote and onsite work. Onsite work can be performed at any of the following locations: Minnesota (Eagan, Chanhassen, or Coon Rapids), Texas (Richardson), or Illinois (Libertyville, Schaumburg, or Aurora)
• Reports to VP of Human Resources
  
  

FMSC is an equal opportunity employer, and we consider all qualified applicants for employment without regard to race, color, religion, sex (including sexual orientation and gender identity), pregnancy, citizenship, national origin, age, disability, military service, veteran status, genetic information, union membership, or any other status protected by law. See the federal Equal Employment Opportunity Commission’s “Know Your Rights” poster. Learn more about diversity, equity, and inclusion at FMSC - https://www.fmsc.org/about-us/values.

FMSC is an E-Verify employer. See the federal “E-Verify Participation” poster, and the “Right to Work” poster for more information.

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