Shop Foreman - Mercedes-Benz

Description

As the Service Technician Manager, you will oversee the daily operations of the service department. Your responsibilities will include managing a team of technicians, ensuring efficient workflow, maintaining high-quality standards, and providing exceptional customer service. You will also be responsible for inventory management, equipment maintenance, and compliance with industry regulations.

Responsibilities

• Hire, train, and supervise a team of automotive service technicians
• Assign work orders and monitor technician performance
• Ensure timely completion of repairs and maintenance services
• Maintain accurate records of service performed and customer information
• Order and manage inventory of parts and supplies
• Inspect and maintain service equipment
• Resolve customer complaints and provide excellent customer service
• Ensure compliance with safety regulations and industry standards
• Other duties as assigned
  
  

Qualifications

• Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
• Education: High school diploma or equivalent.
• Experience: Proven experience as an Automotive Service Technician Manager or similar role
• Skills:
• Strong knowledge of automotive repair and maintenance procedures
• Excellent leadership and management skills
• Ability to diagnose and troubleshoot automotive problems
• Strong organizational and time management skills
• Excellent communication and interpersonal skills
• Proficient in using automotive diagnostic equipment
  
  

Physical Requirements

• Ability to stand, walk, and sit for extended periods of time
• Ability to lift and carry heavy objects
• Ability to work in a noisy and sometimes dirty environment
• Ability to use hand tools and other equipment
  
  

Benefits Of Working At Swickard

• Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
• Positive Culture - Be part of a supportive and collaborative team.
• Growth Opportunities - Opportunities for continued personal and professional growth.
• Competitive Compensation - Enjoy a competitive salary and comprehensive benefits package.
• We are an Equal Opportunity Employer and value diversity and inclusion at our company.
  
  

About Us

• We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
• We’re a hospitality company that happens to sell cars, parts, and service.
• We are a team. Everyone plays a role in our success.
• Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
• Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
• We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.
  
  

Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?

To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes.