Transportation Specialist/Dispatcher

Description

Join the Pack at Pet Food Experts!

With a rich history spanning over 80 years, Pet Food Experts has evolved from a small family-run business into the nation's leading pet specialty distributor, proudly serving over 10,000 pet retail locations nationwide.

At Pet Food Experts (PFX), we do more than distribute the best pet products—we fuel independent pet retailers with passion, expertise, and an unwavering commitment to community. And now, with unprecedented growth and an expanded national footprint, we’re stronger than ever, ready to serve more retailers, support more brands, and make an even bigger impact in the pet industry.

If you're an animal lover with a heart for independent businesses and a drive for excellence, we want you on our team!

What You'll Do

The Transportation Specialist works closely with the Fleet Supervisor as his backup and partner. Together, you are responsible for overseeing our driving team ensuring all deliveries are being delivered in a safe, timely, and courteous manner.

You will also be prioritizing and making sure that all drivers are following all DOT/FMCSA regulations and company driving policies and procedures. This position is also a crucial role for interactive communication and requires a good communicator to engage our driver team, and our sales and warehouse teams.

• Plan, assign, direct routes, with Fleet Supervisor through Roadnet/Omnitracs system to ensure maximize operating efficiencies.
• Train/re-train Drivers, coach/mentor, address complaints and work in conjunction with sales to resolve delivery issues.
• Assist and communicate with the Driver team to ensure they have everything they need to run their daily route safely.
• Assist with contacting Ryder or Penske and outside motor carriers for repairs and maintenance of equipment.
• Collaborate and communicate daily with the Outbound Operations Team on loading preparation, tractor or trailer changes and any other daily issues.
• Finalize route and equipment assignments and daily loading reports with the Fleet Supervisor and Operations Departments.
• Collect all Drivers fuel receipts and Amex receipts to be reconciled per driver at the end of each month. Reconcile each Driver’s Statement to ensure all receipts have been submitted.
• Provide information to Sales, Accounts Receivable, Customer Claims, New Accounts on driver ETA’s, proof of delivery, RGA’s, New Routes or Stops ? Assist Fleet Supervisor with Route/Stop changes.
• Schedule and coordinate all 3rd party though Globaltranz.
• Backup Driver when needed.
• Assist with Daily Driver Check Ins as the drivers come back from their routes.
  
  

Requirements

Education

• High School Degree
  
  

Experience

• Minimum 1+ years of operational experience required
• Comprehensive knowledge of DOT regulations impacting daily operations
• Minimum 1 year leadership and/or mechanical experience
• CDL License required
• FMCSA/Transportation Regulation knowledge a must.
• Demonstrated ability to understand, support and execute safety and regulatory compliance, including federal state and local laws pertaining to transportation .
• Ability to work a flexible schedule (including 24 hour availability for receiving emergency driver phone calls)
  
  

Schedule: Monday- Friday

Application Deadline: Ongoing

Pawsome Perks Of Joining PFX

• No Scheduled Weekends! – More time for family, adventures, or just lounging with your pets.
• Full Benefits Package – Medical, dental, and vision to keep you feeling your best.
• 401(k) with Employer Match – Because your future matters.
• Safety Footwear Reimbursement – We help keep your feet comfy and protected!
• Overtime Pay – Extra $$ for extra hours (because your time is valuable).
• Paid Holidays – Celebrate, relax, and recharge—on us!
• Employee Discounts on Pet Food & Supplies – Because your pets deserve the best, too!
• Any offers of employment are contingent upon passing a required background check
  
  

Pet Food Experts is an equal opportunity employer. Pet Food Experts does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.