Community Outreach Representative
Burnett Therapeutic Services
Date: 1 day ago
City: Petaluma, CA
Salary:
$20
-
$24
per hour
Contract type: Full time
Location: Candidate must be based in Napa, Sonoma, or Solano County
Work-type: Hybrid position; some local travel required to attend doctors’ offices, community events, and outreach activities.
Job Type: Full-Time
Schedule: 9 am to 5:30 pm Pacific Timezone.
Salary: $20-$24/hour, depending on experience.
Position Overview
We’re seeking a friendly, outgoing, and business-minded Community Outreach Representative to join Burnett Therapeutic Services, a growing ABA and Mental Health agency dedicated to supporting children and families.
This role is perfect for a natural people person who loves building connections, enjoys community outreach, and has a passion for driving business growth and sales. You’ll be visiting doctor’s offices, clinics, and community partners to introduce them to BTS’s behavioral and mental health services, building trust and growing our referral network.
You’ll also manage contracting with insurance companies and funding sources to help expand our reach. Occasionally, you’ll collaborate with credentialing when funders require contracts and credentialing submitted together.
If you’re motivated by relationships, enjoy engaging with diverse professionals, and want to be part of a mission-driven agency making a difference in mental health care, this role is for you!
Key Responsibilities
At BTS, you’ll find a long-term career with mentorship, training, and growth opportunities. We collaborate with compassion and respect individuality, fostering an environment where everyone can thrive and grow.
Pay & Benefits
BTS is a leader in Behavioral and Mental Health care and a pillar in the communities we serve. We are a privately owned agency based in Napa, CA. Founded in 2015 by a BCBA and a Marriage and Family Therapist, we serve children and families across multiple counties through behavior therapy, family support, and skill-building programs.
Our mission is to help every person we serve, from the families in our care to the professionals on our team, feel supported, empowered, and inspired to grow. We meet people where they are and walk with them every step of the way.
We’re building a future where doing the right thing for people is the business model. BTS is known for exceptional care, an extraordinary culture, and a team that’s proud to grow here. Our values guide everything we do: we commit to excellence, lead with purpose, and collaborate with compassion. We foster a diverse and inclusive workplace where every team member feels seen, valued, and encouraged to thrive.
Ready to take the next step in a career that changes lives?
If you're looking for a fulfilling career where you can make a lasting impact, apply now to become part of our team at Burnett Therapeutic Services!
Work-type: Hybrid position; some local travel required to attend doctors’ offices, community events, and outreach activities.
Job Type: Full-Time
Schedule: 9 am to 5:30 pm Pacific Timezone.
Salary: $20-$24/hour, depending on experience.
Position Overview
We’re seeking a friendly, outgoing, and business-minded Community Outreach Representative to join Burnett Therapeutic Services, a growing ABA and Mental Health agency dedicated to supporting children and families.
This role is perfect for a natural people person who loves building connections, enjoys community outreach, and has a passion for driving business growth and sales. You’ll be visiting doctor’s offices, clinics, and community partners to introduce them to BTS’s behavioral and mental health services, building trust and growing our referral network.
You’ll also manage contracting with insurance companies and funding sources to help expand our reach. Occasionally, you’ll collaborate with credentialing when funders require contracts and credentialing submitted together.
If you’re motivated by relationships, enjoy engaging with diverse professionals, and want to be part of a mission-driven agency making a difference in mental health care, this role is for you!
Key Responsibilities
- Visit and connect with physician offices, clinics, and community organizations to promote BTS’s ABA and mental health services.
- Build and maintain strong, trusting relationships that lead to referrals and partnerships. Manage contracting processes with insurance companies and funders, negotiating terms that support BTS’s growth. Collaborate with leadership to identify new outreach and contracting opportunities.
- Maintain accurate records of outreach, contracting, and follow-up activities. Assist with credentialing only when required as part of the contracting process.
- Outgoing, personable, and confident with excellent community outreach and relationship-building skills.
- Business-minded with a drive to grow networks and secure contracts.
- Proven experience in sales, outreach, community engagement, or ABA preferred.
- Strong communication and negotiation skills.
- Detail-oriented and organized, able to balance fieldwork with administrative follow-up.
- Familiarity with insurance contracting or behavioral health services is a plus.
- High school diploma or GED required; college degree preferred. Reliable internet and remote work setup.
- Ability to work 9 AM – 5:30 PM PST with some flexibility.
- Reliable transportation and willingness to travel locally for outreach visits around the areas we serve.
- 9 am to 5:30 pm PST; however, during heavy work times, staff may be asked to work during after-hours. The candidate must be able to work in the Pacific time zone.
At BTS, you’ll find a long-term career with mentorship, training, and growth opportunities. We collaborate with compassion and respect individuality, fostering an environment where everyone can thrive and grow.
Pay & Benefits
- Competitive pay: $20–$24/hour, based on experience.
- Shadowing opportunities and hands-on mentorship to build confidence
- Supervision hours and internship support for those pursuing BCBA, LMFT, or LCSW credentials
- Medical, dental, and vision insurance (for employees working 30+ hrs/week)
- 401(k) retirement plan, for those who have accrued 1000 hours of service within 12 months.
- Aflac supplemental insurance options (for employees working 30+ hrs/week)
- LifeCare Employee Assistance Program: includes free confidential counseling, referrals, and wellness resources
- LifeMart Employee Discount Program : exclusive savings on everyday purchases and services
BTS is a leader in Behavioral and Mental Health care and a pillar in the communities we serve. We are a privately owned agency based in Napa, CA. Founded in 2015 by a BCBA and a Marriage and Family Therapist, we serve children and families across multiple counties through behavior therapy, family support, and skill-building programs.
Our mission is to help every person we serve, from the families in our care to the professionals on our team, feel supported, empowered, and inspired to grow. We meet people where they are and walk with them every step of the way.
We’re building a future where doing the right thing for people is the business model. BTS is known for exceptional care, an extraordinary culture, and a team that’s proud to grow here. Our values guide everything we do: we commit to excellence, lead with purpose, and collaborate with compassion. We foster a diverse and inclusive workplace where every team member feels seen, valued, and encouraged to thrive.
Ready to take the next step in a career that changes lives?
If you're looking for a fulfilling career where you can make a lasting impact, apply now to become part of our team at Burnett Therapeutic Services!
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