Integrated Counselor

Description

JOB SUMMARY:

Provides substance use and mental health assessment services as assigned. Primarily responsible for assessing and collaborating with Chief Behavioral Health Officer as to diagnosis and appropriate recommendations/referrals for admitting and current patients.

Provides counseling & assessment services under mental health and substance use disorder licensure.

Assures adherence to state statutes and rules, CARF standards, and federal regulations including HIPAA and 42 CFR Part 2. Positively represents the organization and promotes Rimrock’s Mission to the community.

Essential Functions

Therapeutic Service Responsibilities:

• Conduct integrated assessment for all new Inpatient and Residential patients to help determine acuity of mental health and appropriateness of subsequent referrals to services. 2. triage inpatient and residential patients for referral to psychiatric and mental health departments
  
  

3Conduct inpatient and outpatient assessments as assigned

• Meet with new patients on the medical unit to advise them of MH services to support and augment treatment services.;.
• Provide basic coping and stress-management services to patients during their early treatment days.
• Obtain collateral information from support individuals of patients entering treatment.
• Respond to letters of request to include information requested, treatment services requested, etc.
• Document referrals into system.
• Staff referrals with clinical team.
• Meet with detox patients to collect information regarding treatment needs and staff with clinical team.
• Conduct and observe ancillary groups as assigned.
• Provide relief counseling throughout the organization as needed
  
  

Quality Improvement Responsibilities

• Assures that information is collected, organized, reported and used to improve the quality of systems and services.
• Obtains feedback from patients regarding their perceptions of the service provided to them and utilizes this information to improve service delivery.
• Assures that resources are allocated in accordance with the priorities and plans established by the Strategic Plan.
• Recognizes and appropriately reports to supervisor areas within scope of responsibility that fall outside the quality parameters.
• Performs self-quality monitoring in order to develop and execute plans to meet established goals.
  
  

Customer Service Responsibilities

• Supports organization’s customer service initiative; strives for service excellence by seeking challenges and turning them into opportunities.
• Models professionalism by addressing others with appropriate actions, appearance and communication.
• Works in a spirit of teamwork and trust and maintains professional boundaries in working with others; accepts responsibility for own behavior.
• Provides timely and thorough follow-up with internal and external customers.
• Serves on committees or process improvement teams to assist in improving quality/customer satisfaction, as assigned.
• Models and promotes effective communication.
• Other duties as assigned.
  
  

Organizational Competencies

• Accountability – Takes ownership for resolving problems, reaching goals, and serving patients, team, and organization. Accepts responsibility for own behavior. Assures that resources are allocated in accordance with the priorities of the strategic plan. Performs self-quality monitoring in order to develop and execute plans to meet established goals.
• Time Management – Maximizes the use of time and resources and effectively prioritizes tasks. Completes paperwork, evaluations, and other required documentation accurately and timely.
• Teamwork – Works cooperatively and capably with a wide variety of people. Actively promotes teamwork and information sharing within and across departments. Works in a spirit of teamwork and trust and maintains professional boundaries in working with others.
• Flexibility – Adapts rapidly to changing work demands and priorities.
• Confidentiality – Complies with all HIPAA and 42 C.F.R. Part 2 regulations relating to privacy, security, and confidentiality. Safeguards confidential information of patients, employees, and business operations.
• Safety – Knows and understands emergency procedures and completes incident reports within 24 hours of event with detailed information.
• Communication – Consistently uses positive communication skills to promote effective interpersonal relationships. Provides timely and thorough follow-up with internal and external customers. Models professionalism by addressing others with appropriate actions, appearance, and communication. Models and promotes effective written and verbal communication.
• Customer Service – Supports the organization’s customer service initiative. Strives for service excellence by seeking challenges and turning them into opportunities. Anticipates and meets needs of patients while maintaining appropriate boundaries. Displays a friendly, helpful, and approachable demeanor. Obtains feedback from patients regarding their perceptions of the service provided to them and utilizes this information to improve service delivery.
• Respect – Establishes compassionate and supportive rapport with patients. Communicates tactfully and respectfully with patients, coworkers, and others.
• Quality Improvement – Assures that information is collected, organized, reported and used to improve the quality of systems and services. Recognizes and appropriately reports to supervisor areas within scope of responsibility that fall outside the quality parameters. Serves on committees or process improvement teams to assist in improving quality/customer satisfaction, as assigned.
  
  

EDUCATION/TRAINING: BS degree in Behavioral or Human Services field. Master’s degree in counseling field required. Minimum of 3 years clinical experience in a recognized healthcare facility. Specialized training in addiction treatment.

CERTIFICATE OR LICENSE: Must be licensed in the State of Montana as an LAC and LCPC or LCSW or have candidate licensure.

SKILLS: Clinical supervision, therapeutic skills, individual and group therapy, scheduling and coordination. Demonstrate proficiency in Microsoft products including Word, Excel and Outlook.

PHYSICAL DEMANDS: Work is indoors in an office environment with moderate noise. Intermittent physical effort involving lifting of up to 25 pounds, walking and stooping is required. A typical workday involves sitting, frequent use of a keyboard, reaching with hands and arms, and talking and hearing, approximately 70% of the time. Approximately 30% or less of the time is spent standing. Normal vision abilities required, including close vision and ability to adjust focus.

WORK ENVIRONMENT/JOB LOCATIONS: Involves everyday risk or discomfort requiring normal safety precautions in an office setting, meeting room and patient care areas. Work may involve mental and emotional stress. Some driving/traveling required. Will work primarily in main facility.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.